Teams at Astronomer

Provide expert Apache Airflow support to customers using Astronomer’s managed service. Troubleshoot complex data engineering, Kubernetes, cloud, and distributed-system issues; optimize configurations; meet SLAs; and guide customers into production. Collaborate with data engineers, DevOps teams, administrators, and management. Participate in pager and weekend on-call rotations, mentor junior teammates, contribute to Airflow or internal monitoring projects, and provide product feedback.

Deliver technical solutions and implement Astronomer products for large customers, guide Apache Airflow adoption, act as the interface between customers, sales, and product, troubleshoot distributed systems, and support cloud-native data architectures while covering EST hours and occasional travel for meetings.