Astound Digital Benefits Overview

Lead end-to-end consultative sales cycles for Salesforce advisory, implementation, and managed services. Prospect enterprise clients, conduct executive discovery, shape digital transformation roadmaps, negotiate contracts, and close net-new business. Build C-suite relationships, expand existing accounts through cross-selling and upselling, position Salesforce AI solutions, collaborate with delivery and marketing teams, and represent Astound at industry events.

The Customer Experience Strategist will lead CRM initiatives, develop strategies, improve processes, and engage stakeholders to align technology with business goals.

Lead and scale Experience Strategy practice while serving as billable Design and Experience Lead. Drive research, persona and journey mapping, sales enablement, service definition, team hiring and mentorship, quality control, and executive storytelling to deliver digital transformation outcomes across commerce, CRM, and self-service channels.