Teams at Applause App Quality, Inc.

Provide day-to-day service desk support including troubleshooting hardware/software, imaging and shipping laptops, managing inventory, onboarding and training users, Windows and Mac desktop support, account provisioning, participating in on-call rotation, and collaborating with IT team for operational projects.

Own and grow enterprise financial services accounts through new business development, upsell/cross-sell, and renewals. Create and execute sales plans, present tailored solutions, build executive relationships, collaborate with client services and leadership, track activity in Salesforce.com, and contribute to sales team development and events.

Drive revenue by acquiring and managing enterprise financial-services accounts through solution selling, account planning, prospecting, upsell/cross-sell, and renewals. Build long-term client relationships, develop business cases, present tailored solutions, participate in key client meetings and regional events, collaborate with Client Services and leadership on proposals, and track all activity in Salesforce.com. Coach and contribute to sales team development.