Teams at Anthropic

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Customer Success Programs Manager will lead programmatic customer success initiatives, focusing on AI-powered customer engagement and measure impact through data. Responsibilities include building programs, running live engagements, and collaborating across teams to enhance effectiveness and drive customer outcomes.

As a Solutions Architect, you'll guide enterprises in implementing Claude AI, collaborating with sales and engineering teams to provide effective technical solutions and ensure customer success.