Teams at Anthropic

Own Anthropic’s endpoint platform, including MDM infrastructure, macOS and mobile configuration as code, patching, zero-touch provisioning, telemetry, compliance controls, and automation. Operate the platform as a production service with observability, incident response, progressive rollouts, and rollback. Partner with Security, developer, and infrastructure teams on endpoint hardening and trusted-device access. Support Linux systems, document platform operations, and provide advanced escalation support.

Leads Anthropic’s healthcare and life sciences enterprise sales function, building and coaching a team of Strategic Account Executives across biopharma, payors, and providers. The role develops segment-specific sales strategies, manages forecasting and pipelines, drives complex strategic deals, advises C-suite stakeholders on AI transformation, and partners with Product, Applied AI, Marketing, and industry organizations to expand responsible AI adoption.

Leads and develops a team of 5–10 Customer Success Managers serving strategic cybersecurity accounts. The role drives adoption, consumption growth, retention, expansion, customer satisfaction, and executive-level engagement. Responsibilities include building scalable success processes and playbooks, managing escalations and forecasts, partnering with Sales, Product, Engineering, and Marketing, supporting hiring and coaching, and providing cybersecurity and AI expertise to customers and internal teams.