Jobs at Anthropic

Own Anthropic’s endpoint platform, including MDM infrastructure, macOS and mobile configuration as code, patching, zero-touch provisioning, telemetry, compliance controls, and automation. Operate the platform as a production service with observability, incident response, progressive rollouts, and rollback. Partner with Security, developer, and infrastructure teams on endpoint hardening and trusted-device access. Support Linux systems, document platform operations, and provide advanced escalation support.

Leads Anthropic’s healthcare and life sciences enterprise sales function, building and coaching a team of Strategic Account Executives across biopharma, payors, and providers. The role develops segment-specific sales strategies, manages forecasting and pipelines, drives complex strategic deals, advises C-suite stakeholders on AI transformation, and partners with Product, Applied AI, Marketing, and industry organizations to expand responsible AI adoption.

Leads and develops a team of 5–10 Customer Success Managers serving strategic cybersecurity accounts. The role drives adoption, consumption growth, retention, expansion, customer satisfaction, and executive-level engagement. Responsibilities include building scalable success processes and playbooks, managing escalations and forecasts, partnering with Sales, Product, Engineering, and Marketing, supporting hiring and coaching, and providing cybersecurity and AI expertise to customers and internal teams.

Leads and develops a team of Customer Success Managers serving commercial accounts. Builds scalable success strategies, processes, playbooks, and adoption motions to drive consumption, expansion, retention, and customer value. Coaches team members, manages escalations and strategic engagements, oversees portfolio forecasting, partners cross-functionally, and contributes to hiring, training, customer advocacy, and responsible AI adoption.

Leads and develops a team of 5–10 Customer Success Managers serving strategic enterprise accounts. Responsibilities include coaching, driving adoption, expansion, retention, customer satisfaction, executive engagement, escalation management, forecasting, and building scalable success processes and playbooks. Partners with Sales, Applied AI, Product, Engineering, and Marketing to improve customer outcomes and product adoption while supporting hiring, performance management, customer advocacy, and responsible AI deployment.

Lead and scale Anthropic’s state and local government sales organization across the United States. Responsibilities include building sales teams, developing go-to-market strategies, managing revenue targets, cultivating relationships with government executives, navigating public-sector procurement, developing channel partnerships, informing product strategy, and ensuring compliant contract execution. The role requires deep state and local government expertise, strong enterprise sales leadership, and experience selling emerging technologies and AI solutions.

Design and launch Anthropic’s global corporate mobile device program across iOS and Android. Own device standards, procurement logistics, enrollment, configuration-as-code, compliance, lifecycle automation, telemetry, managed app distribution, and BYOD boundaries. Build infrastructure using MDM/UEM platforms, cloud services, Terraform, GitOps, and CI. Partner with Corporate Security on device trust and travel devices while driving progressive, telemetry-gated fleet rollouts.

Lead end-to-end delivery of custom AI agent solutions for enterprise customers: scope SOWs, run technical discovery, manage engineering execution, stakeholder communications, ROI measurement, compliance navigation, and codify reusable delivery playbooks. Travel to customer sites (25–50%) and liaise with product and research teams to scale deployment patterns.