Jobs at AmTrust Financial

Directs property and casualty underwriting operations, including staff leadership, risk selection, pricing, renewals, profitability, audits, producer relations, and business reporting. Ensures adherence to underwriting standards, regulations, and company guidelines while developing team capabilities and managing the assigned book of business. Requires travel, including overnight travel, for agency visits and industry or company meetings.

Handles complex professional liability claims, especially legal malpractice matters. Responsibilities include investigating claims, evaluating coverage and risk transfer, assessing liability and damages, setting reserves, managing litigation with counsel, negotiating resolutions, communicating exposures, and developing claim resolution strategies. The role requires periodic travel for mediations, trials, and related meetings.

Leads Workers’ Compensation product management, regulatory filings, bureau compliance, system configuration, implementation, testing, and issue resolution. Partners with Product, Underwriting, Actuarial, Operations, Claims, IT, and regulatory stakeholders to ensure rates, rules, forms, guidelines, and business requirements are accurately implemented. Uses Excel and reporting tools to analyze results, supports process improvements, manages cross-functional initiatives, and coaches team members.

Leads a nonprofit claims team handling complex, high-exposure commercial liability claims. Provides technical direction on coverage, liability, damages, litigation, reserving, negotiation, and settlement. Manages claim assignments, quality reviews, regulatory compliance, reporting, process improvement, and customer service. Develops team members through mentoring, training, performance management, and strategic leadership across multiple jurisdictions.

Handles litigated and non-litigated commercial general liability claims, including exposure recognition, reserving, coverage analysis, risk transfer, investigation, counsel and expert selection, negotiation, and resolution strategy. Requires strong insurance and contract analysis, legal and technical claims knowledge, communication, negotiation, and relationship-management skills. Periodic travel may be required for mediations, trials, and related meetings.

Processes and resolves commercial insurance premium audits from procurement through billing and collection. Partners with underwriting, premium audit, operations, billing teams, and agents to address rating questions, negotiate final audits, issue endorsements, implement payment terms, collect overdue premiums, and support policy cancellations. The role also establishes processing procedures, maintains standards, and assists with regulatory and compliance assignments.

Manages Massachusetts workers’ compensation litigation from claim inception through court proceedings. Represents employers and carriers at administrative hearings, conducts legal research, develops defense strategies, prepares pleadings and motions, communicates with clients and opposing parties, and advises claims professionals. Also contributes to training materials, special projects, case resolution, and continuing legal education.

Supports workforce planning and audit workload allocation across internal staff and external vendors. Monitors capacity, inventory, service levels, productivity, quality, and timeliness; analyzes trends and operational data; develops performance metrics, procedures, staffing models, and forecasts; reconciles vendor invoices; and provides reporting and recommendations to improve premium audit efficiency and outcomes.

Provides specialized customer support for premium audit inquiries through calls, chats, and email. Reviews audit files, policies, financial records, and documentation; explains audit results and classifications; resolves escalations; and supports compliance. Also trains and coaches team members, performs quality reviews, and serves as a premium audit subject matter resource while staying current on regulatory and industry requirements.

Administers claims legal technology platforms, legal referral workflows, outside counsel onboarding, law firm data governance, billing requirements, and operational reporting. Supports claims professionals and outside counsel with system access, workflow, compliance, and matter management issues. Partners with IT, vendors, and business stakeholders on platform enhancements, process improvement, data quality, audits, and legal operations initiatives.

Conduct complex physical and virtual premium audits for large workers’ compensation and general liability accounts. Analyze financial and operational records, verify exposure classifications, resolve audit disputes, communicate findings, and coordinate with insureds, underwriters, producers, and internal teams. The role requires managing assigned accounts, staying current on regulatory changes, supporting test audits, and traveling overnight when necessary.

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Reviews premium audit processes and outcomes for workers compensation and general liability policies. Verifies exposure classifications, audit accuracy, regulatory compliance, and adherence to manual rules and company procedures. Documents findings, provides feedback and technical guidance to auditors, identifies deficiencies, and recommends process improvements. Maintains review records, communicates results to management, and supports consistent quality standards across regions.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Develops nonprofit insurance business across an assigned region by prospecting and managing agency and broker relationships. Builds market-development strategies, supports regional sales managers, conducts agency visits, provides product expertise and training, monitors submissions and pipelines, and delivers competitive intelligence. The role drives premium growth, agency production, and sales objectives while coordinating with underwriting and other business units. It is a remote, outside-sales position requiring travel.

Leads pricing strategy, financial modeling, profitability analysis, forecasting, and performance management for automotive warranty, service contract, and insurance programs. Evaluates claims trends, risk, reserves, loss ratios, and portfolio results; develops pricing recommendations and program structures; and presents insights to management and clients. Partners with actuarial, sales, legal, product, operations, and underwriting teams while monitoring market, regulatory, and competitive developments.