Jobs at Alliant Insurance Services

Manages assigned insurance accounts by servicing clients, supporting renewals and new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, reviewing contracts, assisting with claims, resolving billing issues, and maintaining accurate agency records. Provides technical guidance to staff, supports client retention, and collaborates with producers. Requires an associate degree or equivalent experience, six or more years of related experience, a valid insurance license, continuing education, strong communication, customer service, leadership, and problem-solving skills.

Manages an employee benefits book of business, client relationships, renewals, carrier negotiations, coverage recommendations, service teams, and new business opportunities. Serves as the primary client contact, leads renewal presentations and RFP responses, resolves benefit and claims issues, manages vendor relationships, supports cross-selling, and ensures accurate agency system data and fee reconciliation.

Manages health plan and provider client accounts, delivering strategic managed-care reinsurance consulting and relationship services. Develops reinsurance strategies, coordinates internal service teams, oversees renewals, reporting, claims support, premium and enrollment tracking, and policy implementation. Leads proposals, client meetings, business development, and renewal communications while ensuring client needs and policy requirements are addressed throughout the term.

Coordinates recruitment activities from job requisition through offer, maintains candidate and requisition data in the ATS, communicates with candidates and hiring stakeholders, prepares offer and onboarding documents, manages assessments, documents recruiting procedures, and provides sourcing support during peak hiring periods.

Manages customer accounts receivable, credit risk assessment, credit limits, collections, credit policies, and risk mitigation tools. Communicates with overdue buyers and clients, approves qualifying orders, prepares credit and collection reports, and collaborates with Sales, Collections, and Credit Reporting teams. Maintains accurate agency management system data and provides customer-focused credit and accounts receivable service.

Supports insurance agents and marketing departments by promoting product portfolios, developing marketing plans, providing product and technical training, recruiting and servicing agents, monitoring compliance and sales requirements, managing agent rosters and contact records, and assisting with special projects. The role handles high-volume agent communications, provides coaching, supports contracting and certification processes, and helps agents adopt SMS technology and enrollment tools.

Manages an employee benefits insurance book of business, client relationships, renewals, new business development, carrier negotiations, coverage analysis, and service teams. Serves as the primary client contact, presents renewal recommendations, sells additional coverage, resolves benefit and claims issues, manages vendor relationships, supports RFPs, and ensures accurate agency system data and fee collection.

Supports producers and account managers with new business, renewals, and daily employee benefits account services. Responsibilities include preparing census files, processing individual and group applications, drafting correspondence, responding to client and carrier inquiries, coordinating resources, maintaining accurate agency management system data, and providing exceptional customer service. The role requires strong communication, organization, problem-solving, teamwork, and Microsoft Office skills.

Manages OCIP and CCIP wrap-up insurance programs, supporting client accounts, renewals, new business development, marketing, proposals, negotiations, and carrier or agent inquiries. Coordinates with producers, clients, contractors, and insurance markets; analyzes exposures, prepares specifications and presentations, maintains accurate agency system data, and provides customer service. Requires an insurance license, continuing education, strong communication and organizational skills, and proficiency with Microsoft Office and WrapX.

Manages a large employee benefits book of business, oversees service teams, maintains client relationships, develops new and cross-sell opportunities, negotiates with carriers and vendors, presents renewal analyses, resolves complex coverage issues, and supports sales, renewals, and client retention. Ensures accurate agency-system data, fee collection, contract review, and compliance with insurance licensing and continuing education requirements.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages service delivery for large commercial insurance accounts, supports producers with renewals and new business, markets and negotiates coverage, prepares proposals, binds policies, reviews contracts, assists with claims, resolves billing issues, and maintains accurate agency management records. Provides client service, technical guidance, and retention support while ensuring licensing and continuing education requirements are met.

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Consults with clients on absence and disability benefit programs, including FMLA, ADA, workers’ compensation, leave management, and return-to-work strategies. Evaluates program performance, claims data, vendors, insurers, contracts, and compliance requirements. Develops recommendations, negotiates with carriers and vendors, manages client relationships, supports business development, leads stewardship meetings, and monitors legislative and product changes. The role requires approximately five travel days per month.

Provides regional guidance on voluntary benefits program design, RFPs, carrier quotes, client recommendations, enrollment, implementation, communications, data interfaces, and post-implementation service issues. Partners with account management teams and carriers while maintaining accurate agency-management data and staying current on voluntary benefits trends.

Analyzes employee benefits insurance markets, develops client RFPs and proposals, solicits and evaluates carrier bids, negotiates rates and plan designs, and recommends competitive benefit solutions. Advises clients and internal teams on strategic alternatives, participates in presentations, maintains carrier relationships and market knowledge, supports benefits communication processes, and mentors colleagues.

Coordinates surplus lines filings across all 50 states, including reviewing payables reports, verifying taxes and fees, reconciling discrepancies, processing payments, and submitting documentation to state agencies and Surplus Lines Associations by required deadlines.

Leads enterprise risk assessments and annual audit planning, manages financial, compliance, operational, and internal control audits, prepares reports, recommends control improvements, tracks remediation, and advises on business and technology initiatives. Collaborates with leadership and business partners while managing multiple audits, projects, deadlines, and regulatory requirements.

Leads ServiceNow platform architecture, solution design, implementation strategy, governance, and roadmap ownership. Directs multidisciplinary delivery teams across complex, multi-module implementations; partners with executives, stakeholders, developers, project managers, and implementation partners. Designs scalable architectures, integrations, data models, and governance frameworks; assesses platform health and optimization opportunities. Manages risks, scope, quality, and business outcomes while mentoring delivery teams and communicating platform value through business cases, technical specifications, and executive presentations.