Teams at Akeneo

Manage strategic enterprise SaaS accounts, guiding implementation, adoption, value realization, renewals, and expansion. Build relationships with business and IT executives, create customized success plans, monitor customer health, mitigate risks, and deliver business reviews. Partner with Sales, Professional Services, and Solution Integrators to ensure successful deployments and achieve retention and growth targets.

Designs and implements integrations and bespoke technical solutions for enterprise customers using Akeneo. Responsibilities include assessing client environments, architecting product catalogs and data flows, developing prototypes and full-stack code, configuring SaaS deployments, creating technical documentation, leading workshops and training, and guiding customers through go-live. The role partners with clients and internal R&D, influences the product roadmap, manages complex technical workstreams, and requires approximately 20–30% travel.

Identify and qualify inbound and outbound sales opportunities for a SaaS product. Conduct discovery calls, nurture prospects through email, phone, and social media, engage decision-makers, qualify marketing leads, and collaborate with sales and marketing on lead-generation strategies. The role also shares customer insights with internal teams and requires persistence, creativity, autonomy, strong communication, and a willingness to learn.