Jobs at Airbnb

Seasoned commercial lawyer to draft, review, and negotiate sponsorship, talent, venue, production, vendor, and licensing agreements for high-profile event partnerships. Advise on IP, advertising, publicity, privacy, cross-border contracting, and risk allocation; manage matters end-to-end, protect partnership rights, and collaborate with business and legal teams.

Lead end-to-end growth marketing for Airbnb Services, setting strategy, channel ROAS/CAC/payback targets, running experimentation and incrementality testing, managing budget allocation with finance, partnering with product and supply, and building a high-performing growth marketing team to drive profitable bookings, revenue, and scalable playbooks.

The Senior Manager of Workforce Planning will oversee staffing efficiency, service level management, performance analysis, team leadership, and interdepartmental collaboration to enhance customer support operations at Airbnb.

Lead QA strategy and execution for Infrastructure QE: plan and run manual and automated testing, drive automation adoption, manage priorities and risks, communicate status to stakeholders, hire and develop the team, and coordinate cross-functionally and with vendors to ensure high-quality product launches.

Seeking a Principal AI/ML Researcher and Engineer to lead research and development in Bayesian Learning and Reinforcement Learning. This role involves architecting large-scale AI systems, model development, and driving technical strategy for innovative AI platforms that enhance personalization and decision-making at Airbnb.

Responsible for fine-tuning state-of-the-art LLMs, optimizing models for deployment, and driving AI architectural decisions. Collaborate with cross-functional teams to develop impactful AI products.

The Principal AI/ML Researcher/Engineer will lead research and development of reasoning, planning, and decision-making systems, integrating multi-agent coordination with reinforcement learning to enhance Airbnb's AI capabilities for personalized experiences.

Lead program strategy and business operations to develop, test, and scale growth levers for Airbnb. Produce data-driven analysis, partner with product and marketing to translate goals into programs, design experiments, build tools and dashboards, communicate performance to stakeholders, and manage cross-functional workstreams across product, marketing, data science, finance, and operations.

Advise Airbnb stakeholders on corporate legal matters with primary focus on securities law disclosure (press/earnings releases, investor presentations, Regulation G/FD). Support SEC filings, corporate governance, treasury, board and committee processes, M&A and cross-border matters. Partner with senior leadership and the board; provide concise, business-focused legal advice and manage multiple priorities in a fast-growing, global technology environment.

Lead proactive fraud identification and mitigation across Airbnb by analyzing large-scale fraud signals, building detection rules and controls, designing automated defenses, mentoring analysts, partnering cross-functionally, and delivering executive-level investigative reports and visualizations to reduce platform risk.

Provide trademark, copyright, domain name, and brand protection counseling for Airbnb and acquired brands. Manage prosecution, enforcement, notice-and-takedown escalations, perform clearance searches, advise product/marketing, audit portfolios, and improve IP workflows and processes while collaborating with cross-functional teams.

Build and maintain production data pipelines and foundations for People Analytics and AI-driven tools. Integrate HR systems (Workday, Greenhouse), design data models, ensure governance for sensitive employee data, support data science and reporting, and deliver dashboards and Streamlit apps. Optimize queries, enable LLM consumption with quality and latency controls, and collaborate cross-functionally to transition AI prototypes to production.

Lead a team of analysts to advance fraud and safety operations through analytics, ensuring robust data products and compliance while empowering stakeholders with actionable insights.

Lead administration, configuration, migration, and continuous improvement of Airbnb's Atlassian ecosystem—primarily Jira Cloud and JSM. Architect scalable Jira configurations, drive Data Center to Cloud migrations, build automation and AI integrations, maintain REST API integrations and custom Forge apps, lead UAT and stakeholder engagement, document runbooks, participate in on-call rotations, and improve security, license governance, and operational analytics.

Lead the Payments Insights Analytics team, utilizing data and AI/ML for strategy execution, operational excellence, and stakeholder communication.

As a Staff Software Engineer in Infrastructure, you will lead a team in building high-performance, distributed systems, guide project direction, mentor engineers, and improve data ingestion architecture.

Lead backend architecture and apply AI to Airbnb's communication and partner-integration platforms. Build scalable notification and messaging systems, collaborate cross-functionally, write production code, perform design and code reviews, and mentor engineers.

The Senior Staff, Advanced Analytics will drive data strategy for the guest app, collaborating with stakeholders to improve conversion and create a multi-product experience through advanced data analysis and experimentation.

The Staff GenAI Backend Engineer leads engineering for intelligent routing systems, collaborates with teams to enhance customer support, and maintains architectural integrity in a high-availability environment.

Lead payments analytics by building scalable reporting, causal inference and ML models, designing experiments, partnering with product/engineering/finance to optimize payment processing, reconciliation, and settlement, and translating results into executive recommendations to drive global payments improvements.