Agero Careers In Medford

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No one knows the road like Agero. For over 45 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 115 million drivers each year,

This position is responsible for the end-to-end processing of Payroll and HR data for approximately 3,000 employees in the US and Canada. Reviews and implements internal controls and provides support on a variety of payroll and HR projects and analysis. This position will have processing responsibilities and ability to take on process improvement initiatives.

The Director of Learning and Development for our Customer Care centers is responsible for ensuring that our Associates are confident, capable and well-supported as they work with customers. Specifically, they are responsible for building a world class training and development capability for our new and existing Associates that ensures they have the context, skills and information they need to perform at their best with every customer, every day. Additionally, The Director, Talent Development and Learning is responsible for building a world class training and development capability for Agero Customer Care associates, managers and leaders so that they have the skills and knowledge to maximize their performance.

Agero’s Data Science and Analytics team is developing a modern, cloud-based data platform to support our analytical products and machine learning pipelines. Our team is expanding and we are looking to add an experienced, self-motivated Senior level Data Engineer to help design and build out a curated, “single source of truth” data set that will feed a variety of downstream use cases including APIs, reports, dashboards, self-service tools, and modeling efforts. The platform will provide the Data Science and Analytics team along with the broader organization with a more secure, centralized, and reliable access to the company’s data. At the same time, it will reduce effort required to ingest new sources of data or to build new ETL processes to support new modeling or reporting use cases. 

The Service Provider Support Associate assists the Service Provider network with all activities related to their relationship with Agero while Researching claim issues and corresponding with service providers to ensure proper resolution of claims. Additionally, they will assist providers with adherence to claims policies and guidelines in accordance with the companies terms and conditions.

Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Ahead of the Curve. No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million

Proactively evaluates invoice submissions from business partners to assess compliance with operational policies and procedures designed to enhance revenues, contain costs or improve operational effectiveness and efficiencies. Responsible for conducting audits for Claims Operations to assess effectiveness of advanced business rules/controls, accuracy of invoices and payments, compliance with rate agreements and regulations, gathering and analyzing audit evidence. Comprehends and interprets reject reasons and applies appropriately to Service Provider invoices. Corresponds with Service Providers for additional information needed to process payment. Perform value-added financial, operational, and compliance audits of complex audit projects

The Internal Communications Lead will be responsible for creating communication strategies that drive measurable outcomes in support of key employee and culture-related initiatives. Manages the execution of communication plans that are critical to effective change management. This individual will position is responsible for helping to evolve and execute our internal communications strategy to include content, events, town halls and employee engagement activities across the group. Supports the work of the team to create strategic change campaigns, develops innovative ways to engage employees and collaborates with internal partners as needed across functions.