Agero

The Talent Acquisition Partner will be expected to manage the day-to-day full lifecycle talent acquisition needs for Agero’s Corporate functions including using active and creative sourcing methods to attract top talent. The ideal candidate will understand the value and importance of a great candidate experience. We need a person who can persuasively sell and communicate effectively with candidates as well as internal customers at all levels of the organization. Is your method for finding great talent posting and praying or scrolling through LinkedIn? If so, this job isn’t for you. You must have experience with how to plan, develop and deliver hiring plans but most importantly, you must understand how to engage hiring managers in the process of engaging/sourcing candidates.

This position will lead a technology team that is front facing in support of the organization’s key initiatives. Supports the end user community of the organization by administering an evolving catalog of user service platforms. This individual will combine superior customer service with technical leadership in areas such as mailbox support, user maintenance, cloud technologies, and end user device configurations. 

As a member of the Agero Security Team, this position is responsible for protecting data and information systems from unauthorized access, use, disclosure, disruption, modification or destruction; and protecting information and other valuable assets stored within facilities. This role covers systems that are located on premise or in the cloud and assists with developing network security to protect electronic information in transit over networks. The Security Engineer will be involved in a wide range of projects including developing methodologies requiring security best practices and use of industry standards, such as ISO 27001/2:2013, CIS, etc. Responsibilities include helping to maintain compliance to major governance and regulatory standards such as: PCI Data Security Standards, Massachusetts Data Protection Regulations, GDPR and other data protection standards. The Security Engineer will also work to ensure successful completion of vulnerability audits and assessments, as required.

Agero offers a variety of products and services that is helping to redefine the roadside experience for millions of drivers. The VP of Sales is responsible for prospecting, developing new business, and servicing a strong network of existing business. The VP will provide input on marketing campaign strategies targeted at defined market segments to procure new client business. As a National Sales Executive, the VP will work with multiple team members as well as across many departmental lines in order to prospect, present to, successfully close and implement new national customers.

Ahead of the Curve. No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving.As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million

The Director of Learning and Development for our Customer Care centers is responsible for ensuring that our Associates are confident, capable and well-supported as they work with customers. Specifically, they are responsible for building a world class training and development capability for our new and existing Associates that ensures they have the context, skills and information they need to perform at their best with every customer, every day. Additionally, The Director, Talent Development and Learning is responsible for building a world class training and development capability for Agero Customer Care associates, managers and leaders so that they have the skills and knowledge to maximize their performance.

Ahead of the Curve. No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million

This position ensures the successful execution and delivery of programs and services to our clients, while simultaneously helping them achieve their overall program goals. The Client Delivery Manager oversees the delivery of services or service technology to the company's clients and/or customers. This position is responsible for supporting enterprise accounts through the delivery of services or service technology. Engages early with the customer, often during the sales cycle, to help shape a plan to deliver solutions that will transform their business. Leverages implementation best practices and Agero’s product set to formulate a plan that will deliver value quickly - and acts as a platform for future innovation – supporting the customer through implementation. Acts as the customer advocate - reporting progress, identifying, articulating and mitigating risk, and coordinating activities and resources. 

Swoop is looking for a Senior Software Engineer to build our client facing Open API to provide roadside assistance to everything from connected vehicles to insurance apps. You’ll help us develop the models, business logic, and GraphQL API layer to provide a highly available and scalable platform to run the roadside assistance marketplace we've built over the past 3 years. We are a highly automated team using continuous integration with model, integration, and system tests to build a high quality product while maintaining a high velocity. You can see examples of our work through our public API:https://api.joinswoop.com/ You will be joining a team at the beginning of the growth period - we've found product market fit and will be significantly scaling the team over the next 12 months. This position will likely grow into a lead position as the team grows. We're offering top of the range compensation, plus bonuses, 401k with matching and excellent medical insurance.

The Business Strategist serves as an internal consultant to the organization. They partner with cross functional teams to provide complex and detail-oriented financial, business, and data analysis to strengthen the strategic rationale driving key decisions. They create new business processes geared toward collecting and analyzing market data, lowering operating costs, and increasing key constituent satisfaction. The Business Strategist will also be tasked with centralizing and distributing market related data, and educating all levels of the of the organization, including management team, on market trends. The Business Strategist will drive use of critical thinking frameworks and participate in internal process improvement initiatives.

Own the front end web code and experience. Help shape the front end architecture and institute best practices throughout our code base. Help grow and mentor the front end team to meet demand. Work with a designer / product manager to get new features out quickly and bug free. Convert Sketch files into functional styled components. Ensure cross-browser, cross-platform, and cross-device compatibility. Bring innovative ideas and solve complex technology problems.

Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.