Search the 11 jobs at Agero

The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and driving profitability. They will collaborate with internal teams, advocate for client needs, and deliver performance insights while leading strategic projects and negotiations.

This role involves end-to-end data science projects, focusing on predictive modeling, analyzing dispatch operations, and simulating data to enhance innovation. The candidate will collaborate with cross-functional teams and communicate results effectively to stakeholders.

As a Total Case Specialist, you will support customers by addressing inquiries, managing complaints, troubleshooting technical issues with vehicle features, and providing personalized solutions. You will ensure customers feel valued and satisfied, enhancing their overall experience with their vehicle brand through empathy and effective case management.

As a Total Case Specialist, you'll manage customer inquiries and complaints for automotive brands, providing empathetic support and technical assistance related to vehicle features and warranties. You'll be responsible for resolving issues through effective communication and problem-solving skills, ensuring customer satisfaction and loyalty.

This role involves managing complex customer cases for Kia Motors, resolving inquiries, warranty issues, and troubleshooting technical aspects related to vehicle features. The focus is on providing empathetic support and enhancing customer satisfaction through effective communication and problem-solving.

The Data Analyst is responsible for transforming raw data into actionable insights to inform business strategies. This includes analyzing data sets, conducting A/B testing for product features, monitoring performance through dashboards, and collaborating with cross-functional teams to drive data-driven decision-making.

The Senior Operational Excellence Specialist will enhance service delivery quality and reduce operational costs through data analysis and Continuous Improvement initiatives. They will support operational excellence culture across teams, identify improvement opportunities, and create standard documentation for sustainability of programs.

In this role, you will lead the strategic vision and roadmap for accident management products at Agero, collaborating with various teams to develop and execute innovative solutions, enhance product offerings, and ensure client satisfaction, all while mentoring junior staff.

The Senior Accountant - Data Analytics manages daily and monthly accounting transactions, resolves discrepancies, ensures GAAP compliance, prepares financial reports and dashboards, leads process improvement initiatives, and collaborates with cross-functional teams on projects to drive operational efficiency.

As a Mobile Test Automation Engineer, you will develop automation frameworks, maintain high-quality tests for iOS, Android, and web apps, collaborate with teams, and ensure test coverage aligns with functional requirements. You will also provide estimates during planning sessions and adhere to QA best practices.

The Senior Automation Engineer will develop and maintain automation frameworks and scripts, write and execute test cases, ensure QA best practices, and collaborate with cross-functional teams to understand requirements and provide testing feedback. This role requires extensive experience in automation and testing across web and mobile applications.