Search the 10 jobs at Agero

Looking for a Principal Ruby on Rails Engineer to lead initiatives in building and supporting critical client-facing and internal systems for real-time roadside assistance services. The role involves full technical accountability, code contribution, collaboration with cross-functional teams, and system monitoring and support.

The Senior Client Success Manager at Agero is responsible for managing client relationships, developing growth opportunities, and ensuring financial and operational goal attainment. They will lead interactions with clients in the Dealer Group and Retail vertical segments, as well as oversee various programs like Motor Club and Outbound Calling. Key responsibilities include driving enterprise-level connectivity, developing market insights, and facilitating internal collaboration for successful outcomes.

The Sr. Manager, Corporate Strategy at Agero will shape the company's corporate strategy to maintain and grow its market-leading position in the white-label vehicle assistance market. Responsibilities include driving the go-to-market strategy, understanding the industry landscape, and optimizing product and positioning choices for market success.

The Senior Client Success Manager will lead client-facing activities, manage partnerships, and ensure client needs are met. They will drive growth, financial performance, and strategic outcomes in their assigned vertical markets.

Manages full case customer service operations, maintains client satisfaction, develops and manages a motivated team, implements program directions, and maintains relationships with client representatives.

Agero is seeking a Senior DevOps Engineer to design, implement, and maintain scalable infrastructure, collaborate with Engineering and QA teams, automate manual processes, and ensure high availability and performance of systems.

The Performance Manager at Agero is responsible for creating and managing the overall service delivery strategy, improving service delivery metrics, customer satisfaction, and reducing costs. They analyze underperforming markets, foster partnerships with service providers, and coordinate competitive intelligence. The role requires a Bachelor's degree and 3-5 years of related experience in supplier or asset management. Strong analytical, communication, and relationship building skills are essential.

Product Manager responsible for defining and developing communication channels within a roadside assistance platform, focusing on conversational design experiences. Collaborate with multiple teams to drive platform innovation, releases, and success metrics. Requires 3+ years of product management experience and expertise in chatbots and interactive voice assist systems.

The Principal Client Onboarding Manager is responsible for driving client implementations to support multiple lines of business and client contracting initiatives. The role requires a focus on delivery, client satisfaction, strategic thinking, attention to detail, communication skills, and the ability to build relationships with internal and external stakeholders.

The Product Manager plans, directs, and coordinates activities of complex projects. Responsibilities include implementing new systems, evaluating existing processes, leading project teams, recommending process improvements, and overseeing project rollouts. Key competencies include project management skills, influencing others, and teamwork. Knowledge of building analytical dashboards and setting roadmaps is required.