Jobs at Agero

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As a team of one, you’ll provide complex and detail-oriented financial, business and data analysis and evaluation for the Network Operations team to increase the value of data generated. Develop new analytical processes designed to improve performance and productivity. Creates new business processes geared toward lowering operating costs and increasing customer satisfaction. Centralizes the data collection and distribution of all performance related data, educating all levels of the management team. Participates in internal process improvement initiatives.

Develop and manage a motivated, effective technical team. Implement planning activities that ensure goals will be met. Develop an outstanding organization through good organizational structure, development of employee’s capabilities, creative motivational programs and building positive working relationships. 

Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

This position directs and leads workflow in the key areas of month end financial close and account reconciliation processes. Record general ledger activity, review, analyze and reconcile balance sheet accounts, maintain and analyze all purchasing accruals. Assist in the design and/or enhancement of current accounting systems. Work closely with other departments to obtain information, effect change or explain variances in departmental statements. Assist in the preparation of policies and procedures, as well as the instructions for month-end closing entries. Prepare the work papers/schedules for monthly reconciliation and fiscal year-end for the Company's external auditors. Assist in the preparation and distribution of management reports and monthly financial statements.

Responsible for leading efforts to define and execute best in class strategies for improvements in customer satisfaction/loyalty, process capability and quality across operations. This position will enable the continuous improvement of processes across sites, help establish a culture of operational excellence, elimination of non-value added or duplicate efforts, and other related defects in the business process across the organization. Acts as a central interface & process expert for other stakeholders. This role will help define and evolve business lines, evaluate quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities with process owners / business leaders.

This position is responsible for building C# applications, including anything from back-end services to their client-end counterparts. Primary responsibilities will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure.

The Customer Service specialist leads the resolution of all client issues to completion. Additionally, this role analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Working closely with cross-functional teams (design, product, engineering, and QA) to design, test, refine and implement compelling user experiences, ensuring alignment with the overall design and product strategy. Displaying curiosity and eagerness to understand the needs of our end users and learn the technical landscape of the Agero and Swoop systems. You will assist in identifying opportunities and delivering the best UX design possible.  Rapidly iterating on design interactions and exhibiting pixel-perfect attention to detail when designing. You have an awareness of when is the right time to deliver the best experience possible vs steady iteration. Collaborating effectively with teammates over distance, understanding and adapting to what it takes for a distributed team to be aligned and effective. You will be the empathetic voice for our different users, each of whom have unique needs. You strive to design the best solution, always keeping the end user in mind.