Jobs at ACG

Investigates personal lines property and casualty claims for fraud, reviewing evidence, interviewing involved parties, conducting inspections, analyzing records, and documenting findings. The role collaborates with claim handlers, law enforcement, attorneys, insurers, and vendors; manages specialized experts; prepares investigative reports; supports litigation and examinations under oath; and provides fraud awareness training. Work involves complex, time-sensitive cases, vehicle operation, and occasional travel.

Strengthens frontline culture and employee engagement by adapting enterprise tools, recognition practices, communications, and playbooks for branch environments. Partners with distributed field leaders through coaching and enablement, identifies adoption barriers, coordinates improvements, shares best practices, supports change initiatives, and tracks participation and engagement signals to improve frontline experience and retention.

Prepares financial analyses, reports, models, and recommendations to support management decisions. Ensures financial data integrity, evaluates transaction impacts, supports internal and external audits, and coordinates financial system changes. Collaborates with departments and management, responds to data requests, presents findings, documents procedures, and participates in corporate initiatives and project teams.

Plans and conducts financial, operational, and IT general controls audits across corporate entities. Develops risk assessments, audit programs, testing procedures, workpapers, findings, and management reports. Leads audit team activities, follows up on remediation, recommends control improvements, supports annual risk assessments, and investigates irregularities. The role also advises project teams and operational management on business risks and internal controls.

Provides strategic compensation consulting to leaders, including market pricing, job evaluation, salary structures, internal equity, pay-compression analysis, and incentive programs. Leads complex compensation projects, develops models and recommendations, maintains compensation data and systems, supports compliance audits, coordinates survey vendors, and provides guidance to compensation team members.

Handles intermediate to complex Michigan PIP claims by evaluating coverage, investigating losses, assessing damages and benefits, authorizing payments, negotiating settlements, and managing attorney-represented and MCCA claims. The role requires applying Michigan insurance and no-fault laws, documenting claim activity, coordinating with medical providers and internal teams, identifying recovery opportunities, and ensuring regulatory and company compliance.

Manage Michigan PIP claims from intake to resolution: investigate facts, perform coverage analysis, evaluate damages, negotiate settlements, approve payments, document files, refer to other units, and handle MCCA and attorney-represented cases.