Teams at Absorb Software

Manage a book of mid-market accounts to grow net dollar retention via upsells, cross-sells, renewals, and new opportunities. Build strong client relationships, manage pipeline and proposals, negotiate renewals, and collaborate with internal teams to support client lifecycle and product adoption.

Leads client-facing technical integration and data projects from scoping through delivery. Implements APIs, SSO, CRM and HRIS connections, data imports and exports, and automation solutions. Troubleshoots data challenges, advises on integration design and governance, and supports BI discussions. Mentors junior specialists, improves documentation and processes, and partners cross-functionally with Product, Engineering, Support, and Client Success.

Own and evolve a BigQuery and dbt marketing data platform while designing, deploying, and securing AI applications and agents on Google Cloud. Build ETL/ELT pipelines, self-service automation tools, and production-grade infrastructure. Establish engineering standards for AI-assisted development, including testing, version control, CI/CD, security, governance, and reliability. Provide architectural leadership and collaborate with marketing, product, finance, sales, and analytics teams.