Jobs at AbsenceSoft

Leads end-to-end delivery of mid-sized customer implementation projects, coordinating cross-functional resources and serving as the primary customer contact. Develops project plans, manages risks, facilitates status meetings, and tracks project health, budgets, and timelines. The role requires strong stakeholder management, communication, organization, multitasking, and problem-solving skills, with a focus on delivering SaaS or enterprise software implementations on time and within scope.

Leads the strategy, content roadmap, and certification programs for AbsenceSoft University. Manages a growing team while remaining hands-on with course and exam development, LMS administration, reporting, and platform integrations. Partners with Product, Compliance, Legal, and industry organizations to maintain accurate, current training on leave and accommodations. Oversees program performance, customer enablement, credential renewals, and compliance-sensitive content.

Leads the design, development, and delivery of complex software systems. Drives architectural decisions and technical strategy, mentors engineers, conducts code reviews, partners with product stakeholders, and improves system performance, scalability, security, and compliance. Owns technical initiatives from design through delivery while maintaining high engineering standards.

Lead the vision, strategy, roadmap, and execution of a compliance platform encoding more than 200 statutory leave and accommodation laws. Manage product managers and compliance experts, translate regulations into scalable features, maintain content accuracy, and apply AI and automation responsibly. Partner with Legal, Engineering, Design, Sales, and Customer Experience to deliver compliant products, support go-to-market readiness, measure outcomes, represent customer needs, and identify regulatory risks and opportunities.

Lead and scale the mid-market sales organization for a high-growth SaaS HR platform. Develop and execute sales strategies, manage and coach account executives and sales leaders, drive pipeline management and forecasting, partner cross-functionally to expand accounts, and represent the company at industry events to meet revenue targets.

Design, build, and deploy scalable AI/ML models (especially NLP and predictive models), implement MLOps and data pipelines, optimize model performance, research prototypes, ensure ethical and compliant AI, and collaborate with product, engineering, and data teams to embed AI into the leave management platform.

Design, develop, and run sales enablement programs: own Highspot content, build/playbook and onboarding, analyze Gong calls to create coaching materials, run trainings, track ramp and certifications, partner with sales leaders, and support kickoffs and QBRs while maintaining compliance.

Lead and scale Account Management to drive renewals, upsell, cross-sell, and account expansion across Mid Market, enterprise, and TPA customers. Set quotas and KPIs, manage forecasting and CRM hygiene, coach on MEDDPICC, negotiate high-stakes renewals, and partner with Customer Success, Product, and Marketing to convert adoption into measurable growth revenue.

Own a core product area end-to-end: set strategy and roadmap, lead discovery and specs, partner with engineering and design to ship, instrument and track post-launch metrics, translate customer insights into prioritized product work, and present outcomes to executive leadership while maintaining security/compliance.