Why Secure Access Technology Matters in Healthcare and Other Critical Industries
At Imprivata, the right solution can be the difference between a life saved and one lost.
That’s because the company’s mission is to deliver simple and secure access for mission-critical industries like healthcare, manufacturing and transportation.
“We are building products for the clinician who needs instant access to a patient’s record in an emergency, for the first responder who cannot afford a failed login at the wrong moment and for the frontline worker whose every second matters,” Senior Delivery Manager Sangeeta Mahajan said.
What does Imprivata do?
Imprivata is a cybersecurity company focused on digital identity and access management, especially for healthcare organizations. Its software is designed to ensure that the right people can quickly and securely access the right systems and data when they need it most.
Early on in its growth journey, Imprivata leaders recognized that clinicians and frontline workers needed fast, seamless access to critical systems, yet traditional security models often slowed them down. So they focused on enabling single sign-on and secure access in healthcare, and as the company expanded through multiple acquisitions, its product suite grew to include access management, access intelligence, identity threat detection and response, and more.
“While the wording was refined over time, the core purpose has remained consistent: delivering simple and secure access in environments where it truly matters,” Mahajan said.
How Imprivata’s Core Values Shape Team Culture and Collaboration
To uphold its mission-driven culture, Imprivata recently unveiled a set of new core values: “Raise the Bar,” “Own the Outcome,” “Stay Nimble” and “Win Together.”
“These really have a trickle-down effect from leadership into daily work,” Senior Customer Success Operations Manager Cristina Corona said, noting that her teammates have exemplified staying nimble through their universal willingness to refocus priorities to support emerging customer needs.
Meanwhile, on the product and engineering team, Mahajan said a focus on ownership motivates teammates to understand the “why” behind priorities and feel genuinely responsible for outcomes, while transparency ensures that risks surface early, trade-offs are openly discussed, and challenges are addressed collaboratively.
“A team that operates this way is more predictable, resilient and trusted by stakeholders,” she said.
Another way to build a more resilient team? Give them challenges.
To that end, Mahajan makes an effort to prioritize growth by encouraging team members to stretch beyond their comfort zones.
“It changes how they show up for the team,” she said. “Individual growth compounds into collective strength.”
“Individual growth compounds into collective strength.”
For HR Business Partner Manager Tony Jurich, the key to putting Imprivata’s values into action is cultivating a team culture rooted in transparency, trust, curiosity and innovation. He strives to be transparent with his expectations and priorities, ensuring no one has to guess about where they stand or what they should be doing next.
“I’ve found that this builds trust, which enables my team to be open with me about not only their successes but also their challenges,” Jurich said.
He fosters curiosity by asking open-ended questions that allow his team members to think outside of the box and take ownership of new processes.
“When we ask questions, we’re able to collaborate and find new ways of doing things,” he said. “These are all important for the team to have a voice and feel invested in raising the bar for our work, owning the outcome, staying nimble when we need to pivot, and winning together when we achieve success.”
How Imprivata Teams Apply Core Values Through Innovation and Hackathons
Imprivata’s updated values aren’t just written on a wall; they’re lived out every day.
Just ask Mahajan, who said ownership, collaboration and curiosity were all on full display recently when a solution was deployed in production after two years of development, and the team proactively supported the live product while exploring the use of generative AI.
“In a short time, the team delivered their first GenAI use case,” Mahajan said. “Their initiative and commitment to innovation demonstrate how they strengthen our mission — continuously innovating to deliver simple, secure and impactful solutions.”
Innovation is fueled in other ways at Imprivata, too. The company’s internal hackathons give teammates time to innovate and collaborate, brainstorming ideas for improvements to products and internal processes in a short, time-boxed competition.
During one hackathon, for example, Mahajan’s team reimagined a core component of the company’s product using a different tech stack to enhance scalability, cost efficiency and security.
“The learnings were later incorporated into the product roadmap, reinforcing our commitment to continuously delivering simple and secure access, even outside regular delivery cycles,” Mahajan said.
Imprivata also hosts events like ‘Imprivata Connect,’ where customers, peers and Imprivata experts meet up for discussions on topical subjects like AI, further helping align employees’ work with customers’ needs and the company’s overarching mission.
“These sessions focus not just on features but on ensuring every initiative enhances workflow efficiency without compromising security,” Mahajan said.
What It’s Like to Build a Career at Imprivata
For Corona, the impact of building a career at Imprivata is simple: The work you do matters.
“Secure technology is an industrial and personal business need at its core,” she said. “When pairing with critical healthcare needs, every person working at Imprivata can be sure our products touch lives in crucial ways every day.”
Mahajan echoed this sentiment, sharing that what makes working at Imprivata so special is the impact employees have as they build solutions that directly support mission-critical workflows.
“Knowing that your work contributes to secure, efficient access in high-stakes environments brings a strong sense of purpose and fulfillment,” she said.
“Knowing that your work contributes to secure, efficient access in high-stakes environments brings a strong sense of purpose and fulfillment.”
And the best part? People across the industry recognize the impact of Imprivata, too.
“It’s hard not to feel pride when someone in public sees your Imprivata backpack and comes up to you and tells you how much they love your company’s product,” Jurich said.
Frequently Asked Questions
How do Imprivata’s core values shape the workplace?
Imprivata’s core values—“Raise the Bar,” “Own the Outcome,” “Stay Nimble” and “Win Together”—guide how teams collaborate, make decisions and approach challenges. These values promote transparency, ownership, adaptability and teamwork, creating a culture where employees feel responsible for outcomes, openly discuss trade-offs and continuously improve together.
How do Imprivata products support healthcare workers?
Imprivata’s products enable healthcare workers to quickly and securely access critical systems and patient data, especially in high-pressure situations. By providing solutions like single sign-on and secure access management, the company reduces friction from traditional security models while ensuring clinicians can access the information they need without delay.
