Finding the right doctor could soon be getting easier, thanks to a new product called ProviderMatch, which helps health systems match patients with the right providers — whether inquiring patients are seeking care by searching online, calling in or obtaining a referral.
The product is being launched by Kyruus, a tech company on a mission to reduce the time it takes for patients to schedule doctor visits — which currently often takes weeks, if not months — while ensuring they find the right provider for their needs. To them, that’s a win-win for patients and health systems, and a solution that is sorely needed in today’s healthcare landscape.
In healthcare, customer relationship management starts with the first point of contact — when a patient seeks access to care at a health system."
The launch of ProviderMatch for Salesforce, which integrates into Salesforce Health Cloud on the Salesforce AppExchange, was announced in tandem with a strategic investment made by Salesforce Ventures, which tipped $4 million into Kyruus today.
This tool will allow access centers to deliver an end-to-end patient experience: matching patients with the best care provider, booking their appointment and giving the provider new data management capabilities.
“In healthcare, customer relationship management starts with the first point of contact — when a patient seeks access to care at a health system,” said Matt Garratt, managing partner at Salesforce Ventures, in a statement. “Kyruus has built a platform that enables health systems to match and book patients with the right providers. We’re especially excited to invest in the company because they’re unique in facilitating this service across all access points.”
The announcement comes on the heels of major growth for Kyruus, which now manages over 150,000 providers across health systems. And if you want to help make booking a doctor’s appointment as simple as booking a flight, Kyruus is hiring.
