Top Hybrid Customer Success Jobs in Boston, MA
Investigations Specialist role focused on maintaining the integrity of peer-to-peer game ecosystems at a sports and entertainment technology company. Responsibilities include proactive and reactive investigations, compliance monitoring, data interpretation, and reporting. Requires 2 years of relevant experience, strong communication skills, analytical mindset, SQL proficiency, and familiarity with gaming regulations and customer experiences. Bachelor's degree preferred.
The Sales Development Representative is responsible for pipeline growth from target customers in the SMB marketplace. The role involves reaching out to prospects, qualifying leads, and creating opportunities for Account Executives. The ideal candidate should have excellent communication skills, a strong desire to start a sales career, enthusiasm for new technologies, and the ability to prioritize and multitask.
Lead a team of Customer Success Managers in the care, retention, and growth of Public Sector customers. Drive key KPIs and high retention. Work with a large volume of customers in proactive and reactive manners. Coach and advance the team to high standards of excellence. Own key metrics for the team including renewal forecast, churn management, engagement, and adoption.
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The Clinical Pharmacology Specialist will be responsible for developing and executing clinical pharmacology strategies for drug candidates in early and late-stage development. They will provide strategic leadership, oversee activities, and represent clinical pharmacology in project teams and regulatory interactions.
Join a fast-growing software startup in Boston that focuses on improving energy efficiency in homes. Looking for a Customer Success Manager to ensure customers get value from technology and consulting services. Responsibilities include onboarding, relationship building, training, and advocacy for customer needs. Ideal candidates have experience in customer-oriented roles and strong analytical and problem-solving skills.
As an Enterprise Customer Success Manager for the Partner team at Datadog, proactively build strong relationships, drive adoption, and advocate for growth opportunities with strategic partners. Collaborate with internal teams and partners to ensure customer success and identify renewal opportunities. Requires 3-5 years of customer success or account management experience, experience in partner-facing roles, strong communication skills, and the ability to work with Fortune 1000 companies and global brands.
The Procure To Pay Specialist at Klaviyo will oversee the entire Procure-to-Pay process for their aligned category. Responsibilities include assisting in procurement requests, creation of purchase requisitions, invoice entry, maintaining relationships with stakeholders and suppliers, and working on negotiations and requests for proposals. The specialist will collaborate with various departments to fulfill business requests and ensure efficiency within the Procure-to-Pay process.
The Underwriting Specialist for Securities-based lending leads and participates in various operational processes, reporting, system testing, process development, training, and project management.
Sr. Lead, Customer Success role at ZS's Beyond Healthcare Analytics Team involves owning end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, delivering client impact, translating client requirements to data science teams, and finding data-driven insights to solve important business problems.
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Seeking a dynamic and strategic Partner Success Manager to foster strong relationships with partners, ensure their success with innovative financing and talent solutions, and drive growth by delivering exceptional value.
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