About the Traffic Coordinator Position
The Traffic Manager position is a highly collaborative role that interacts with essentially every department at Verndale. Responsible for maintaining the appropriate level of utilization of our project team members, the Traffic Manager is a crucial component to ensuring successful projects run through the organization at all times, and that Verndale remains properly staffed in all areas. The Traffic Manager is expected to work with the Business Development team in strategic forecasting and assignments for incoming accounts, influence hiring decisions and priority, and manage the day-to-day project needs with the Program Management team. As Verndale's Traffic Manager you are both an ally to Program Management and their teams, as well as the main point of accountability back to the business for proper staffing and utilization throughout the entire company. As Verndale continues to grow, the Traffic Manager department and processes need to continue to evolve; the ideal candidate should have experience in this role and be comfortable contributing, and even leading, the evolution of this department.
Responsibilities
- Responsible for the forecasting and planning of potential new sales onto the appropriate project teams
- Report on projected utilization and capacity to guide management hiring decisions and priority
- Report back to management actualized utilization data
- Identifying issues or risks with Sales pipeline, team capacity and staff make-up and proposing mitigation strategies or solutions as needed
- Management of day-to-day project requests and ad hoc needs
- Daily management of Verndale's schedule and team management software
- Act as a point of escalation as project staffing issues arise
- Act as a point of consultation to management as project staffing issues arise
Qualifications
- 5+ years’ experience as a Traffic Manager (preferably in the IT industry or digital agency space)
- Strong leadership skills, adaptable with the ability to handle tough situations appropriately
- Strong oral and written communication skills are essential
- Strong attention to detail, ability to prioritize, multi-task and work effectively in a fast-paced environment
- Project Management experience not required, but a big plus
- Comfortable making decisions on behalf of management
Ten great reasons to work for Verndale
1. Rapid growth company of 16 years maintaining start-up company feel
2. Laser focus on cutting-edge technology and killer service offerings to clients
3. Internal promotions that are frequent and do not take years to achieve
4. Collaborative, open, work environment and no formal dress code
5. Beautiful new HQ building in Boston; easily accessible to the train and free street parking
6. Company that values collaboration and communication
7. Free lunch Fridays at noon and drinks at 3:00pm
8. Dog friendly office – woof!
9. Flexible schedule options to support work/life integration
10. Nine company paid holidays and 3 weeks paid vacation at date of hire
About Verndale
Verndale is the marketing technology agency that brands call when they want to connect with their customers in a more meaningful way. It designs, builds and evolves brand experiences that mid-sized and Fortune 500 companies use to bring their products and services to life for their always-on customers.
Verndale offers unparalleled strategy, experience design, technology and post-launch managed services. With an all-star team made up of pure technologists and digital, brand and creative pioneers, Verndale understands the operational, organizational and technological demands posed on an enterprise that wants to extend sophisticated, connected experiences to their customers. It can work across centralized and siloed business units in a brand to create a cohesive front to back-end strategy that both technology and marketing leaders love, while extending and maintaining engaging experiences that the brand’s customers will also love.
One of the largest independent agencies in the industry, Verndale is headquartered in Boston and has five offices across the United States. Global operations in Quito, Ecuador and Bangalore, India power Verndale’s global delivery model, which provides application efficiency, stability and value to its customers.
Lean more about Verndale at www.verndale.com.
Compensation & Benefits
Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation, a profit sharing bonus program and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan with company match are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles working from home on an as-needed basis is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.