The Role:

Our Cambridge, MA office is looking to fill the role of Global Training Operations Coordinator & Employee Experience Specialist. This position is a part of the Learning & Development team, which is responsible for the onboarding and training of all of HubSpot’s global employees. In this role, you will support the Learning & Development team in the world class execution of the Product, Sales, Support, Services and Orientation programs. In this role you will be charged with ensuring a remarkable new hire experience and managing all logistics from coordinating the calendars to enrolling new hires in their required courses. You will also be an important partner to our Culture, Recruiting, and HR teams in order to continuously iterate and improve on the experience our new hires have when they join HubSpot.

In this role you will:

• Work closely with the Culture Team to facilitate, organize and enhance the first day experience for new HubSpotters, striving to make our onboarding and training programs competitive differentiators for HubSpot and our recruiting efforts
• Manage and execute the preparation of all pre-arrival materials for new hires, including scheduling, logistics, and stakeholder engagement
• Drive operational efficiency and implement changes to ensure consistency month-over-month
• Help foster a diverse and inclusive environment for our new hires throughout all our programs
• Partner cross-functionally with Culture, Recruiting, HR, IT, and other groups to align the set-up and onboarding of new hires, as well as long-term forecasting of headcount growth
• Leverage overall training curriculum and align programs to create an efficient and comprehensive learning experience
• Uphold the principles of our Culture Code in all aspects of your work and interpersonal interactions

What we’re seeking:

• A solutions oriented individual who can operate autonomously, prioritizes effectively, takes pride in their work and demonstrates a personal responsibility to see projects through to completion
• Exceptional organizational skills and attention to detail
• An agile operator who is highly adaptable and can adapt existing programs to respond to a rapidly changing environment.
• You have the ability to build relationships and command credibility with internal stakeholders.
• You have a knack for operations and driving efficiency.
• You have a passion for cross-functional collaboration and alignment.
• A passion for helping to ensure a remarkable onboarding experience for all our new hires
• A lifelong learner who is naturally curious and enjoys helping others grow and develop
• Bachelor's degree required

About HubSpot

HubSpot is on a mission to help businesses grow globally. Thousands of customers worldwide use HubSpot inbound marketing and sales software to transform the way they attract, engage, and delight customers. Through its unique approach to company culture, HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 3M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal. Founded in Cambridge, MA in 2006, HubSpot has offices in Portsmouth, NH; Dublin, Ireland; Sydney, Australia; Singapore; Tokyo, Japan; and Berlin, Germany.