Director Solutions and Innovation

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Retail Business Services LLC, an Ahold Delhaize company has an opening for a newly created Director of Solutions & Implementation.  This position may reside in either Salisbury, NC or Quincy, MA.

This role defines and leads the development of the systems road map as well as monitors industry changes to stay abreast of new marketing technology and innovation. Oversee technical and system integrations partnering with IT to bring business requirements to life.

Primary Duties:
• Stays abreast of new marketing technologies and innovation to ensure the brands can meet the demands of evolving consumer expectations and technological advancements.
• Responsible for the continuity and integrity of data within all loyalty and marketing systems and the systems integration business requirements.
• Spearheads auditing procedures to ensure data integrity through regular and ongoing maintenance and data hygiene in partnership with Data Governance team.
• Partners with IT in the procurement of marketing technology and management of data integrity and continuity across systems in partnership with Data Governance team.
• Manages the contract and relationship of customer loyalty and marketing vendor partners and identifies vendor service opportunities.
• Cultivates a team of marketing technologist in support of the Customer Engagement strategy and brand level marketing strategies and tactics.

Basic Qualifications:
• Minimum 10 years' experience in marketing solutions and innovations in technology.
• Deep knowledge and understanding of relationship marketing and information platforms including web and mobile.
• Successful track record of leading a team of solution.
• Bachelor's degree in Computer/Management Information Systems, Computer Science or equivalent combination of education and related work experience.

About the Area:  Charlotte, North Carolina recently ranked #14 on Forbes' Best Places for Business and Careers and #16 for Cities Where Paycheck Will Go the Furthest.  The mild and moderate climate allows for plenty of outdoor recreation and family fun.  Enjoy 210 parks located on more than 17,600 acres – prime places for hiking, biking, boating, picnicking and many other activities.  Catch a NASCAR race at Charlotte Motor Speedway.  Cheer for the Carolina Panthers, Charlotte Hornets, Charlotte Knights and more.  Charlotte hosts 65,000+ art and cultural performances and events annually. Catch shows and concerts in a range of venues, from intimate settings to 20,000-seat arenas.    Feast on global cuisine and "farm-to-fork" fare from food trucks and hole-in-the-wall joints you will never forget to fine dining with panoramic views of the city.

Basic Qualifications:

• Minimum 10 years' experience in marketing solutions and innovations in technology.
• Deep knowledge and understanding of relationship marketing and information platforms including web and mobile.
• Successful track record of leading a team of solution.
• Bachelor's degree in Computer/Management Information Systems, Computer Science or equivalent combination of education and related work experience.

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Location

1385 Hancock street, Quincy, MA 02169

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