Credit and Collection Analyst
This position will be responsible for supporting the daily customer collection processes.
Responsibilities:
- Responsible for reaching out to customers to collect payment for overdue bills
- Acts as the liaison between sales/customer relation teams and the customers to manage overdue accounts
- Process and post customer payments to open invoices
- Constantly monitoring the accounts receivable aging for accuracy and completeness to optimize days sales outstanding
- Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner
- Ensuring compliance with internal controls in accordance with policy
- Assisting in special projects as required
Qualifications:
- 2+ years’ experience within the Collections function
- College degree (Accounting or Finance preferred) or equivalent experience
- Experience and competence in using integrated software (SalesForce and Zuora)
- Competent Microsoft Office user (PowerPoint, Word, Excel, Outlook, OneNote)
- Quick learner and self-starter who has the ability to work independently or within a team environment
- Ability to work in a fast paced environment with strong organizational skills
- Accustomed to working with deadlines and performance metrics
- Excellent verbal and written communication skills
- Detail oriented and the ability to maintain a high level of accuracy