HubSpot is looking for its next effective, passionate Channel Account Specialist to join our Agency Partner Customer Success department on the Channel Account team. The Channel Account Team supports a variety of agencies looking to grow their partnership with HubSpot. As a member of this team, you will support our growing Agency Partner program by engaging with our Agency Partners to provide account management and promote long-term success using the HubSpot software.

In this role, you’ll get to:

• Work as the supporting point of contact and advocate for a high volume of agencies and their channel customers.
• Drive HubSpot product adoption and implementation to support customer success, account retention, and renewal
• Become an expert in the inbound methodology and HubSpot’s Marketing, Sales, and Service hubs.
• Work with agencies to identify and develop a plan for their own marketing and sales efforts, and delivery of inbound services to their clients and prospects
• Work with a team of other Channel Account Specialists to drive retention within the channel

We are looking for people who have:

• An inquisitive, problem-solving mindset
• Are motivated, hungry to learn, and adaptable to change
• A proven track record of achieving results
• Strong organizational and prioritization skills
• Possess strong communications skills in order to maintain relationships, manage expectations, and identify issues that require escalation

Pluses:

• Experience with a customer service or account management team
• Experience performing in a fast-growth environment
• Knowledge of the inbound methodology or the aptitude to learn it quickly and independently

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).