About the Account Coordinator Position

Verndale lives at the intersection of cutting-edge digital marketing technology and award-winning user experience – and our goal is to use that knowledge to benefit all of our clients. The Account Management team is instrumental in driving this forward and is responsible for building strong relationships, helping to solve our client’s business challenges and to see the next great opportunity. As we continue to grow, we are looking for a new Account Coordinator to join our team on this exciting journey!

In this role, you will work with our Account Directors as they service our most valuable clients. With an understanding of their business goals and objectives, you will assist the Account Director in developing a roadmap that will guide the relationship over time while simultaneously providing the daily oversight and client consultation necessary to keep their projects on track. 

We are looking for that exceptional person who understands the importance of client relationships, has a keen interest in digital marketing and is eager to take advantage of this exciting opportunity. The Account Coordinator role has a strong career path in Account Management within Verndale. 

Responsibilities

• Serve as main support person of a fast-paced account management team
• Work with your team members to learn the ins and outs of the digital marketing world and account management.
• Once fully trained, be the main day-to-day contact for a smaller number of clients as well as the day-to-day support for other clients on your team
• Work with the Strategy, Creative, Technical and Project Management teams to ensure successful outcomes for our clients
• Assist and learn from Account Directors in managing our diverse base of mid-market and enterprise clients

Qualifications

• 2+ years of Client Services experience
• A strong positive attitude that resonates throughout the agency
• Willingness to learn and ability to learn quickly
• Proficiency in Microsoft Office Suite products (Excel, Word and PowerPoint)
• Strong time-management and communication skills
• Ability to write professional emails to clients and third parties
• Bachelor’s Degree in Business, Marketing, Marketing Communications or related degree

Ten great reasons to work for Verndale
1. Rapid growth company of 16 years maintaining start-up company feel

2. Laser focus on cutting-edge technology and killer service offerings to clients

3. Internal promotions that are frequent and do not take years to achieve

4. Collaborative, open, work environment and no formal dress code

5. Exchange program with our Boston, Quito, Bangalore and LA offices

6. Company that values collaboration and communication
7. Top of the line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP program, HRA account and more

8. Management and employee trainings offered regularly
9. Flexible schedule options to support work/life integration
10. Nine company paid holidays and 3 weeks paid vacation at date of hire

About Verndale

Verndale is the marketing technology agency that brands call when they want to connect with their customers in a more meaningful way. It designs, builds and evolves brand experiences that mid-sized and Fortune 500 companies use to bring their products and services to life for their always-on customers.

 Verndale offers unparalleled strategy, experience design, technology and post-launch managed services. With an all-star team made up of pure technologists and digital, brand and creative pioneers, Verndale understands the operational, organizational and technological demands posed on an enterprise that wants to extend sophisticated, connected experiences to their customers. It can work across centralized and siloed business units in a brand to create a cohesive front to back-end strategy that both technology and marketing leaders love, while extending and maintaining engaging experiences that the brand’s customers will also love.

One of the largest independent agencies in the industry, Verndale is headquartered in Boston and has five offices across the United States. Global operations in Quito, Ecuador and Bangalore, India power Verndale’s global delivery model, which provides application efficiency, stability and value to its customers.

 Lean more about Verndale at www.verndale.com

Compensation & Benefits

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation, a profit sharing bonus program and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan with company match are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles working from home on an as-needed basis is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.