Search the 11 jobs at LeanIX (a SAP Company)

Looking for a customer-oriented team player with exceptional analytical and consulting skills to support customers in various lifecycle stages. Responsibilities include customer account management, data-driven analysis, and change management projects.

Lead the end-to-end renewal process, foster communication with customers, develop renewal strategies, collaborate with teams to prevent churn and execute upsell opportunities.

The Customer Success Onboarding Manager is responsible for overseeing the onboarding of new accounts to ensure a seamless experience for customers. They coordinate with various departments, manage resources, and communicate project status to stakeholders. Requirements include 2-5 years of experience in consulting, exceptional communication skills, project management experience, and knowledge of IT organizations. A Bachelor's degree is required, and PMP certification is a plus. Experience with Gainsight is preferred.

Seeking a Senior Consultant with 5-8 years of experience in IT Management, EA, and Transformation Management. Responsibilities include spearheading Business Transformation Advisory offerings, advising clients on LeanIX usage, and collaborating with sales, delivery, and leadership teams. Must have exceptional communication skills and enthusiasm for modern technologies like SAP, Cloud, and Microservices.

Customer Success Engineer responsible for technical aspects of the platform, customer communication, and developing solutions. Requires technical background, excellent customer focus, and 3+ years of experience in a similar role.

Seeking a highly motivated Senior Customer Success Engineer to drive the adoption of Technology Risk and Compliance product, collaborate with cross-functional teams, act as a trusted advisor, and mentor stakeholders. Responsibilities include engaging with clients, developing solutions, collaborating with teams, creating documentation, and mentoring junior members.

Responsible for guiding and fueling the product driven marketing messaging and strategy. Conduct competitive analysis, create collaterals, and translate product roadmap into crisp messaging. Work closely with sales and demand generation teams to educate them about product positioning. Passionate about building customer champions and leveraging customer stories.

The Customer Success Manager will be responsible for ensuring the success and retention of Enterprise accounts by providing continuous support and guidance. They will also be responsible for onboarding new customers, driving product usage, and executing consulting projects. The ideal candidate should have experience in consulting for IT Management projects and strong project management skills.

As a Customer Support Specialist, you will provide assistance to customers and resolve their issues with the LeanIX product suite. You will build strong relationships with customers, understand their needs, and educate them on product functionality. This role offers a pathway to other positions within the Customer Success organization.

As a ServiceNow Integration Specialist, you will be responsible for developing sustainable integrations for customers, ensuring enterprise-ready support, and maintaining proactive communication with customers.

The Senior Consultant - Professional Services is responsible for leading and delivering projects in the IT management and cloud environment. They will work with global brands, advising on Enterprise Architecture practices, conducting strategic assessments, and developing existing accounts. The ideal candidate has 4+ years of experience in EA, IT management, or cloud technologies, along with exceptional communication and interpersonal skills.