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Benchling is seeking an experienced Global Program Manager to oversee post-sale activities for large global customers in the biotechnology industry. The role involves coordinating implementation, customer success, and support efforts to ensure a seamless customer experience. The ideal candidate must have deep experience in Life Sciences R&D processes, scientific concepts, and enterprise SaaS environment.
Passionate Sales Development Representative needed to build pipeline for Account Executives, qualify inbound requests, research companies, develop customized pitches, drive outbound prospecting activities, attend events, and staff tradeshows. Undergrad degree in life sciences required. Must be persistent, self-motivated, and goal-oriented.
Seeking a Global Customer Success Manager with 5+ years of experience in Life Sciences, responsible for building and maintaining relationships with key stakeholders, implementing customer lifecycle touch points, driving product usage and retention, and collaborating with various teams to ensure customer success.