Supplier Enablement Representative - Remote
Monday - Friday 8am - 5pm EST (Slight flex available on this start time)
$21.70 p/hr & Day 1 Benefits (Including 401K & Healthcare insurance)
Responsibilities:
- Research, qualify and enroll our customers' suppliers in MineralTree's virtual card payment program and supplier network through heavy outbound calling
- Educate the supplier on the value of accepting virtual cards
- Identify and overcome objections through active listening, and effective and professional communication
- Guide the supplier through the enrollment process while providing an outstanding customer experience
- Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
- Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
- Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
- Cross-train on other Payment Optimization & Payment Operations team functions as needed
- Critically evaluate the business processes related to the role, and suggest improvements where needed
- Help train new members of this quickly growing team
Qualifications:
- 1-3 years of outbound sales experience (b2b sales experience preferred-virtual card, ePayables, commercial card, merchant processing, eProcurement)
- Proven track record of consistently exceeding revenue targets and goals
- Exceptional written and oral communication skills
- Strong presentation skills
- Customer service orientation with strong attention to detail
- High degree of energy and self-motivation
- Excellent problem-solving skills and resourcefulness
- High standards of integrity
- Proficiency with CRM tools (SalesForce)
- Proficiency in Microsoft Excel & Powerpoint
- Interest in being part of a fast-paced and growing culture!
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