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Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Work on-site 3-5 days per week. Requires experience in technical support at a SaaS company, knowledge of Zendesk, Jira, Confluence, and programming experience. Must be self-motivated, client-centric, and willing to learn continuously. Rotating schedule with weekend availability.
Commercial Sales Engineer at Datadog responsible for qualifying and closing opportunities with customers and partners. Provide technical expertise through sales presentations, product demos, and supporting evaluations. Collaborate with product team to prioritize features and resolve customer concerns. Work in a hybrid workplace environment promoting work-life harmony.
As a Premier Support Engineer at Datadog, you will respond to client requests, develop relationships with Premier Customers, reproduce and dive into integrations, build documentation, participate in product conversations, and work from the office 3-5 days a week. You should have experience in multi-channel technical support, programming, and Linux knowledge, be self-motivated, detail-oriented, and client-centric. Weekend availability is required.