The Customer Success Architect provides technical and strategic support for enterprise customers, overseeing onboarding, driving adoption, and managing project delivery while facilitating workshops and providing technical guidance.

Lead design, delivery, and validation of enterprise SaaS AI solutions. Architect solutions balancing technical, usability, and business value. Collaborate with teams throughout the solution lifecycle to ensure exceptional user experiences.

The Solutions Engineer will drive technical aspects of the sales cycle, delivering product demos, training users, and ensuring successful customer transitions post-sale. Responsibilities include leading technical discussions, crafting RFP responses, and collaborating with internal teams to enhance product offerings.