Top Sales Operations Jobs in Boston, MA

Owns sales operations reporting, business intelligence tooling, and AI-enabled process transformation for Americas sales teams. Translates complex business needs into reporting requirements, data models, dashboards, and scalable solutions; manages BI issue intake, prioritization, SLAs, and engineering delivery. Leads reporting and tooling initiatives, improves data confidence, supports change management, and drives field adoption of actionable insights.

Support and optimize a multi-channel sales organization through sales compensation operations, software platform integration, process improvement, analytics, and project execution. Conduct root-cause analyses, build reports and models, measure initiative outcomes, coordinate stakeholders, and manage multiple workstreams to improve operational efficiency and sales performance.

Supports quoting and order management for assigned accounts, including quote responses, order processing, product information, tracking, technical configuration validation, promotions, partner registration, and reporting. Builds account and OEM product knowledge, identifies upsell opportunities, and maintains stakeholder relationships. The role also assists with onboarding sales operations employees and requires PST-hour availability and travel of less than 25%.

Own global sales strategy and operations for a rapidly scaling B2B travel technology company. Responsibilities include segmentation, account scoring, territory design, capacity modeling, goal setting, forecasting, pipeline reviews, QBRs, sales process design, and executive reporting. Lead AI strategy across prospecting, forecasting, deal execution, and coaching, while partnering with systems, finance, enablement, growth, and data teams. Build analyses directly and hire and manage a team of analysts and strategy partners.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Leads global sales operations and enablement for Inside Sales and commercial teams. Responsibilities include Salesforce governance, sales process optimization, outreach campaigns, event coordination, performance analytics, onboarding, training, and sales technology management. Partners with marketing and senior commercial stakeholders to improve pipeline visibility, client engagement, and business development outcomes across biotech and pharmaceutical markets.

Leads global partner operations strategy and infrastructure across reseller, referral, delivery, technology, MSP, ISV, and cloud marketplace ecosystems. Builds scalable processes, dashboards, and reporting; integrates partner data with Salesforce, PRM, and BI systems; optimizes deal registration, attribution, compensation, onboarding, certification, and enablement workflows. Partners cross-functionally with Sales Operations, Alliances, Product, Finance, Marketing, IT, and executive leadership to improve partner performance and support growth.

Supports clinical and sales operations through metric reporting, scorecard reviews, demo coordination, inventory tracking, CRM and systems data maintenance, process troubleshooting, and quality issue routing. The role collaborates with sales, clinical, operations, customers, and management while supporting productivity, territory coverage, resource allocation, and continuous process improvement.

Build customer health, retention, churn, renewal, and expansion analytics that support customer success and account management decisions. Develop dashboards, reports, alerts, and predictive models using CRM, ERP, WMS, and BI data. Lead analytics automation and AI adoption, improve data quality, standardize reporting, and deliver executive insights for retention and growth.

Owns the high-net-worth sales program from opportunity creation through handoff, including pipeline standards, Salesforce data governance, reporting, training, playbooks, specialist coordination, forecasting, and cross-functional issue resolution. The role partners with sales, IT, operations, marketing, compliance, and senior leaders to improve adoption, identify bottlenecks, support deal progression, and turn pipeline data into actionable recommendations.

Leads end-to-end proposal and RFP development, quotation and pricing coordination, commercial operations, order intake, and customer service oversight. Coordinates Sales, Engineering, Quality, Operations, and program teams to deliver accurate, compliant, and timely responses. Manages commercial support personnel, improves proposal workflows, maintains tracking tools, and develops performance metrics. Supports contract transitions into order management and production planning while maintaining customer communication and order visibility.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads commercial analytics and sales operations to improve sales processes, forecasting, pipeline management, KPI reporting, and operational efficiency. Manages teams and cross-functional initiatives while partnering with sales, marketing, finance, and other stakeholders. Develops sales incentive programs, optimizes processes, presents insights to executives, supports governance and compliance, and drives strategic change across a global organization.

Manage sales operations for Grafana Labs’ consumption-based products, including target setting, quota creation, compensation updates, account modeling, territory planning, and reporting. Analyze large customer datasets using BigQuery and SQL, improve data orchestration across GTM tools, manage sales exceptions, and deliver actionable insights to executive audiences. The role also requires advanced spreadsheet modeling, Salesforce reporting expertise, and experience with compensation platforms.

Supports Client Managers and Directors with recurring renewal business by generating quotes, validating contracts, processing orders, managing client assets, forecasting pipelines, preparing reports, and resolving customer issues. Coordinates with clients, vendors, distributors, and internal teams to identify upsell opportunities, recommend pricing, negotiate discounts, maintain account health, and facilitate renewal sales cycles. The role also manages documentation, data integrity, purchasing workflows, and client communications.

Senior Sales Operations Manager serving as the primary operations partner to the Chief Revenue Officer. Owns sales metrics, forecasting, pipeline analysis, quota and territory planning, executive reporting, cross-functional initiatives, analyst quality, performance management, and sales headcount planning. Requires advanced modeling, Salesforce expertise, executive communication, program management, and experience supporting B2B SaaS sales organizations.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts in Salesforce, preparing pricing and proposals, coordinating orders and issue resolution, managing account records, and reviewing invoice aging. The role also supports vendor relationships, customer communications, and margin calculations while delivering high-quality service to assigned accounts.

Leads Stord’s go-to-market strategy and operations organization, owning sales and marketing operations, revenue processes, territory design, forecasting, CRM infrastructure, account segmentation, partnerships, enablement, and customer handoffs. Builds the operational framework for scaling revenue from $1B to $2B+, while developing GTM engineering capabilities, AI-powered workflows, and repeatable automations. Partners closely with Sales, Marketing, Finance, and executive leadership.

Supports sales and commercial operations across contracting, billing, invoicing, pricing compliance, and operational reporting. Validates sales requests, customer agreements, discounts, billing requirements, and system data throughout the customer lifecycle. Coordinates with Sales, Legal, Finance, and Customer Success to resolve discrepancies, support contract execution and onboarding, and ensure accurate billing configurations. Handles routine and non-standard operational cases, maintains documentation, identifies blockers, and escalates issues proactively.

Manages field sales operations for Americas teams, including forecasting, pipeline and performance reporting, territory planning, quota design, QBRs, revenue analytics, sales systems support, and cross-functional initiatives. Partners with sales leadership to improve execution, monitor KPIs, resolve escalations, maintain Salesforce processes, and drive revenue growth across strategic accounts.

Owns incentive compensation administration for field sales, including payout calculations, ICM platform implementation and administration, data validation, reconciliations, reporting, audit controls, and dispute resolution. The role partners on compensation plan design, cost modeling, territory and quota analytics, system testing, documentation, and process improvements. Requires advanced Excel, ICM platform experience, analytical expertise, and the ability to manage confidential, deadline-driven compensation cycles.

Manages Azul’s global channel operations, including partner programs, rebates, referral fees, MDF, onboarding, compliance, enablement, contracting, support, and partner data. Owns PRM, Salesforce, partner portal, reporting, deal registration, certification tracking, and marketplace operations. Partners with Channel Sales, Finance, Marketing, and Legal to improve program efficiency, incentives, compliance, and partner growth across distributors and resellers.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Analyzes sales, pipeline, revenue, productivity, forecasting, retention, expansion, pricing, and territory data to support GTM decision-making. Builds forecast models, reporting frameworks, executive presentations, and actionable insights while validating data across Salesforce, Clari, and business systems. Partners with Sales, Finance, Marketing, Customer Success, Deal Desk, IT, and Business Systems teams.

Own sales strategy, ad hoc analysis, forecasting, reporting, and business recommendations for G2’s subscription and advertising businesses. Partner with Sales leadership, Finance, Strategy, and Sales Operations to evaluate pipeline, bookings, quota attainment, customer segmentation, and performance trends. Build dashboards and executive business review materials while independently scoping projects and translating complex data into actionable go-to-market decisions.