Top Sales Operations Jobs in Boston, MA

Manages a Sales Operations Support team serving account executives through quoting, order booking, post-sales support, request distribution, escalations, SLA compliance, and month-end processing. Coaches specialists, coordinates coverage, ensures quote-to-cash accuracy, and drives process improvements and change management. The role requires expertise in Salesforce, CPQ, service management systems, sales operations processes, financial acumen, and consulting, SaaS, managed services, or infrastructure quote-to-cash workflows.

Leads sales operations and revenue strategy for the Law Enforcement organization. Advises senior sales executives, manages planning and forecasting, oversees pipeline health and productivity, and drives territory, capacity, quota, and headcount planning. Coordinates cross-functional initiatives, improves sales processes, and manages executive operating cadences, QBRs, forecast calls, and leadership reporting.

Leads Sales Operations execution across multiple products and sales motions. Manages Sales Operations and Insights analysts, oversees forecasting, pipeline governance, sales cadences, performance reporting, CRM governance, and process optimization. Partners with Sales, Finance, Partnerships, and systems teams to improve predictability, seller productivity, partner-channel performance, and operational scalability. The role requires advanced Salesforce, analytical, leadership, stakeholder management, and B2B SaaS operations expertise.

Leads sales operations for the Voice division, owning reporting, bookings forecasts, operating cadence, data reconciliation, quota and territory planning, and acquisition integration. Partners with sales, finance, compensation, analytics, and Motorola channel teams across 15 markets. Trains sales managers, manages program reporting, validates CRM/ERP/BI data, and automates manual processes using low-code and AI tools.

Supports quoting, order management, customer requests, product and service configurations, partner processes, promotions, and sales reporting for assigned accounts. Maintains account and OEM product knowledge, identifies upsell opportunities, and helps onboard new sales operations employees. Requires strong organization, communication, accuracy, urgency, and collaboration in a customer-facing IT sales environment.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Analyzes revenue data, develops forecasting models and performance dashboards, improves RevOps processes, validates data, and delivers strategic insights to sales and marketing stakeholders. The role supports business reviews, annual planning, cross-functional reporting initiatives, revenue strategy, risk mitigation, and stakeholder training while identifying operational efficiencies and growth opportunities.

Own sales strategy and operations by analyzing business health, developing performance metrics, designing coverage and forecasting models, managing territories and data hygiene, and identifying growth opportunities. The role supports executive reporting, sales process improvements, Salesforce and business-system enhancements, change management, user training, and adoption of new tools and processes across global sales teams.

Provides sales operations, CRM administration, commercial analytics, and reporting support. Develops Salesforce dashboards and workflows, analyzes pipeline and forecasting performance, maintains CRM data governance, and improves commercial processes through automation and documentation. Partners with Business Development, Finance, Marketing, Operations, and leadership to deliver actionable insights, resolve data issues, and support account planning, territory management, and performance reviews.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.

Manage sales operations workflows for field sales, including target setting, performance management, compensation, incentives, hiring budgets, tools, reporting, dashboards, supplier relationships, and business intelligence. Partner with HR, engineering, sales leaders, and suppliers to improve systems, develop SQL-based analyses, support sales initiatives, and scale new programs into business-as-usual processes.

Own enterprise sales strategy and revenue operations by managing forecasting, pipeline health, territory design, account planning, quota setting, operating cadences, and performance reporting. Partner with Sales, Finance, Data, Systems, and Engineering to improve CRM infrastructure, automate workflows, build scalable processes, and support sales enablement. Use AI, analytics, and business intelligence to identify opportunities and guide leadership decisions.

Supports North American sales operations for major retail accounts, including sales forecasting, inventory monitoring, account and SKU reporting, contribution-margin analysis, pricing oversight, promotion management, and CPFR engagement. Partners with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, improve processes, execute promotions, and deliver recommendations that improve account performance and customer service.

Manage sales planning and operations for North American retail accounts, including sales and inventory analysis, forecasting, CPFR, pricing, promotions, account-level reporting, contribution margin analysis, and process improvement. Partner with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, optimize performance, and support retail customers. The role requires advanced Excel skills, retail planning experience, familiarity with major retailer planning systems, and strong analytical and communication abilities.

Leads commercial sales operations, Salesforce administration, process automation, sales enablement, reporting, vendor and platform management, and cross-functional technology projects. Manages the sales operations team, improves workflows, maintains customer and prospect data, supports sales leadership, and coordinates with IT to deliver systems and process enhancements.

Leads commercial operations strategy, sales force effectiveness, forecasting, pipeline management, commercial analytics, sales compensation, territory planning, CRM optimization, and AI-enabled sales technology initiatives. Serves as a strategic advisor to senior Sales and Commercial Leadership, translating data and market intelligence into predictive insights and actions. Manages distributed teams, cross-functional transformation programs, and enterprise commercial processes to improve seller productivity, forecast accuracy, and sustainable growth.

Own sales enablement and operations across Sales and Forward Deployed teams. Build onboarding, training, playbooks, messaging, coaching, CRM processes, pipeline reporting, forecasting, tooling, and AI-powered workflows. Partner across sales, marketing, product, and GTM engineering to improve rep productivity, deal execution, territory planning, quota setting, and compensation processes.

Leads the global revenue operations function across forecasting, pipeline analytics, territory and quota planning, CRM management, reporting, and data governance. Manages analysts and CRM professionals, establishes sales operating cadences, oversees forecast accuracy and pipeline coverage, and partners with Finance, Deal Desk, and Salesforce engineering. Provides executive insights on performance, win/loss trends, retention, pricing, and revenue reconciliation while driving process improvements and systems development.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Supports sales leadership and teams by managing sales operations processes, systems, data, dashboards, performance metrics, planning, and process improvements. The role uses Salesforce, Oracle Cloud, and Excel to analyze data, track sales effectiveness, improve productivity, and align sales strategy with business goals. It also partners with stakeholders on technology enhancements, resource planning, and operational initiatives.

Develops pricing and margin reports, performs ad hoc analysis, automates reporting, maintains pricing calculation tools, supports pricing approvals and system setup, and partners on cross-functional projects to improve pricing operations and alignment.

Manages sales operations for regional distributors, emerging channels, retail accounts, and inventory opportunities. Responsibilities include customer onboarding, item setup, distributor management, product launches, order and inventory execution, platform updates, process development, reporting, and resolving logistics or fulfillment issues. The role partners with Sales, Supply Chain, Finance, Marketing, and Customer Service to improve execution and reduce inventory risk.

Manages wholesale sales operations for beauty retail partners, including account and SKU setup, retailer portals, product content, order and inventory management, EDI resolution, compliance programs, vendor reconciliation, and cross-functional projects. Oversees launches, product lifecycle changes, special orders, sampling, ratings and reviews, and operational issue resolution. Maintains SOPs, trackers, and knowledge-transfer materials while serving as the primary liaison among wholesale, fulfillment, finance, marketing, and retail partners.

Owns the global partner program strategy, tiering, benefits, incentives, enablement, portal experience, compliance, and operational processes. The role manages MDF, NFR, SPIFF, and rewards programs; partners cross-functionally with Sales, Marketing, Legal, Finance, and RevOps; maintains Salesforce and PRM data; develops financial models and performance reporting; and supports partner account managers across global markets.

Leads Americas sales operations across product availability, inventory, logistics, customer onboarding, CRM administration, revenue reporting, forecasting, and business cadence. Partners with Sales, Finance, Operations, Legal, Marketing, and global teams to improve order-to-cash processes, data quality, customer handoffs, and scalable sales systems. The role also manages logistics providers, customs coordination, international fulfillment, and customer delivery communication.