Top Sales Operations Jobs in Boston, MA

Leads the sales operations function, including forecasting, budgeting, quota allocation, compensation administration, CRM optimization, pipeline analysis, KPI reporting, and dashboard development. Builds and manages a high-performing team, improves sales processes, supports regional Sales VPs and quarterly business reviews, partners cross-functionally with Finance, HR, Marketing, and Product, and drives sales enablement, training, and AI-forward analytical practices.

Leads Sales Operations for Sales and BDR teams, overseeing funnel analytics, forecasting, territory planning, capacity and quota modeling, operating rhythms, process improvement, reporting, and productivity initiatives. Partners cross-functionally with Sales, Finance, Marketing, Enablement, Customer Success, and Business Applications. Manages and develops the Sales Operations team while driving data-informed recommendations, system improvements, adoption, and measurable business outcomes.

Supports sales leadership and business development by improving sales processes, coordinating meetings, managing proposal timelines, tracking KPIs, reviewing proposals and contracts, and enhancing Salesforce reporting and process administration. The role partners cross-functionally to improve operational efficiency, proposal quality, and sales performance while managing multiple priorities.

Support global Account Management operations through forecasting, pipeline and renewal analysis, book management, CRM audits, performance reporting, and process improvement. Partner with Account Managers and cross-functional Revenue Operations teams to improve data quality, operational rigor, pipeline generation, expansion, retention, and scalable workflows. Translate data into recommendations, manage recurring business rhythms, and support initiatives from requirements gathering through rollout and adoption.

Own the Sales analytics function, partnering with executives on metrics, quota setting, territory planning, forecasting, and revenue strategy. Build and govern dashboards, reporting infrastructure, and statistical models while ensuring data quality across CRM and data pipelines. Advise senior stakeholders, establish analytic standards, review analysts’ work, mentor junior team members, and coordinate with Product, Marketing, Data Engineering, and Finance to deliver reliable insights and recommendations.

Owns global sales operations for Education and Nonprofit segments, including revenue integrity, segmentation, account parenting, quota shifts, territory design, employee assignments, and sales performance management configuration. Governs business rules, audits, reporting, and operational controls across the Americas, EMEA, and Asia. Oversees vendor execution, resolves escalations, drives cross-functional alignment, and delivers analytics and process improvements using tools such as Power BI, Excel, SharePoint, Copilot, and SPM.

Own and improve partner sales operations across lead submission, attribution, opportunity management, reporting, tool adoption, automation, and quote-to-cash workflows. Partner cross-functionally with Sales, Finance, Legal, Business Systems, Marketing, and Enablement to improve data quality, pipeline visibility, forecasting, partner performance insights, and operational efficiency. This manager-level individual contributor will translate complex data and processes into scalable systems, actionable recommendations, and measurable improvements.

Leads sales operations strategy, Salesforce administration, sales and marketing technology, pipeline reporting, lead-generation processes, dashboards, and analytics. Builds data models and predictive analyses, integrates diverse data sources, evaluates AI tools, and translates insights into recommendations for leadership. Oversees vendors, improves cross-functional sales and marketing workflows, supports technology delivery, and mentors team members.

Own commercial strategy and deal-desk governance for complex, high-value deals, RFPs, merged global agreements, margin exceptions, and contractual risks. Advise Sales on negotiations, coordinate with Legal, Finance, and Operations, provide final commercial judgment, and mentor junior commercial staff. Assess pricing, margins, financial models, SLAs, and non-standard terms within global standards.

Improves sales and revenue processes across the lifecycle, from lead generation through renewal and expansion. Gathers business requirements, maps workflows, develops process documentation, coordinates user acceptance testing, and builds reports, dashboards, KPIs, and performance metrics. Partners with cross-functional stakeholders to address inefficiencies, improve data quality, support user adoption, and deliver scalable operational solutions.

Lead operational execution of global sales strategic initiatives (SAM and system-level selling). Build governance, KPIs, reporting, training, and change management to drive adoption and measurable revenue growth; provide executive insights and cross-functional alignment.

Leads the design and implementation of sales operations processes, tools, forecasting, analytics, pricing, order management, invoicing, and operational support. Partners with senior leaders to develop metrics, budgets, forecasts, and resource plans. Manages internal and external relationships, supports quality programs, drives technology and process innovation, leads cross-functional projects, and mentors less-experienced staff.

Leads global sales operations for Airbnb’s supply organization, overseeing annual planning, segmentation, capacity modeling, forecasting, KPI and performance reporting, incentive strategies, and operational improvements. Partners with Sales, Finance, Marketing, Analytics, Data Science, and technical teams to identify growth opportunities, improve host lifecycle efficiency, increase sales productivity, and translate global strategies into executable initiatives. Provides analytical insights and strategic recommendations to senior leadership.

Support Sales and Insights by building ROI analyses, business cases, dashboards, and KPI reporting to recover retail deductions, enable upsells, and inform GTM strategy. Drive process improvements, surface operational insights, and handle sensitive revenue data to influence sales and product decisions.

Lead sales operations to optimize revenue growth by defining strategy, streamlining processes, managing CRM and pipeline, delivering performance analytics, coordinating cross-functional GTM efforts, and mentoring teams while aligning sales execution with company objectives and stakeholders.

Lead growth operations and sales for a small remote startup: manage the sales pipeline end-to-end, develop new business and partnerships, maintain CRM and revenue forecasts, coordinate cross-functional execution, build processes and automations, improve onboarding and account management, and prioritize opportunities for revenue growth.

Develop key enabling tools, streamline processes, create reporting, and optimize sales processes within the international revenue organization to drive productivity.

Lead a small Solution Consulting Operations team to modernize and scale demo environments, enable new product launches, build self-service tools, and embed AI-driven automation to reduce prep time and improve sales effectiveness. Partner with Product, Engineering, Marketing, and SC leadership to drive roadmap, metrics, and organizational change.

Lead and scale Sales Operations to improve forecasting, quota and pipeline management, KPIs, dashboards, territory management, and GTM systems. Partner cross-functionally to deliver data-driven insights, optimize processes and tools, manage a small team, and drive sales productivity and operational excellence.

Review customer purchase orders and terms, identify non-standard/risky contract language, coordinate approvals with Legal/Finance/Sales/Pricing, verify pricing/terms/incoterms, ensure documentation completeness before ERP entry, act as gatekeeper between Sales and Order Management, track approvals, and maintain audit trails to reduce processing delays and downstream issues.

Own sales and revenue operations execution, including territory and compensation administration, Salesforce enhancement coordination, CRM data governance, sales training, pipeline hygiene, forecasting support, KPI reporting, order and backlog tracking, revenue reconciliation, contract monitoring, and new-hire systems provisioning. Partner cross-functionally with sales, finance, manufacturing, and logistics teams in a remote, scaling organization.

Own complex enterprise SaaS deals from quote through signature, partnering with Sales, Finance, Legal, Security, and RevOps. Develop pricing models and commercial terms, manage approvals, analyze deal outcomes, and ensure alignment with revenue recognition and financial goals. Improve quote-to-cash processes, define system requirements, support Subskribe, CLM, and Salesforce enhancements, lead UAT and rollout, standardize workflows, and train Sales on deal construction and pricing strategy.

This role involves designing and implementing sales systems, ensuring data integrity, and supporting sales operations to enhance effectiveness and forecasting accuracy.

The Sr. Sales Operations Manager drives strategic initiatives, optimizes sales processes, analyzes data, and mentors team members to enhance sales operations efficiency and effectiveness.

Provide day-to-day sales operations support for NAM & LATAM: manage opportunity and booking processes, maintain data accuracy, document issues in JIRA, assist user acceptance testing, and create/maintain enablement and process documentation.