Top Sales Operations Jobs in Boston, MA

Own sales strategy and operations by analyzing business health, developing performance metrics, designing coverage and forecasting models, managing territories and data hygiene, and identifying growth opportunities. The role supports executive reporting, sales process improvements, Salesforce and business-system enhancements, change management, user training, and adoption of new tools and processes across global sales teams.

Senior Sales Operations Analyst responsible for establishing sales operating cadences, improving forecasting and pipeline discipline, managing territories and account assignments, developing analytics and reporting, and optimizing Salesforce and related GTM technologies. The role partners with Sales leadership and cross-functional teams to improve seller productivity, outbound execution, data quality, automation, and revenue performance.

Provides sales operations, CRM administration, commercial analytics, and reporting support. Develops Salesforce dashboards and workflows, analyzes pipeline and forecasting performance, maintains CRM data governance, and improves commercial processes through automation and documentation. Partners with Business Development, Finance, Marketing, Operations, and leadership to deliver actionable insights, resolve data issues, and support account planning, territory management, and performance reviews.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.

The Director of Sales Operations leads forecasting, revenue planning, sales analytics, territory and quota planning, deal operations, compensation support, and revenue technology administration. The role owns Salesforce and related systems, improves reporting and automation, supports M&A integrations, partners with cross-functional leaders, and manages a Revenue Operations team. It is responsible for establishing scalable commercial processes, improving forecast accuracy, and providing executive-level insights across a multi-brand SaaS business.

Manage sales operations workflows for field sales, including target setting, performance management, compensation, incentives, hiring budgets, tools, reporting, dashboards, supplier relationships, and business intelligence. Partner with HR, engineering, sales leaders, and suppliers to improve systems, develop SQL-based analyses, support sales initiatives, and scale new programs into business-as-usual processes.

Own enterprise sales strategy and revenue operations by managing forecasting, pipeline health, territory design, account planning, quota setting, operating cadences, and performance reporting. Partner with Sales, Finance, Data, Systems, and Engineering to improve CRM infrastructure, automate workflows, build scalable processes, and support sales enablement. Use AI, analytics, and business intelligence to identify opportunities and guide leadership decisions.

Supports North American sales operations for major retail accounts, including sales forecasting, inventory monitoring, account and SKU reporting, contribution-margin analysis, pricing oversight, promotion management, and CPFR engagement. Partners with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, improve processes, execute promotions, and deliver recommendations that improve account performance and customer service.

Manage sales planning and operations for North American retail accounts, including sales and inventory analysis, forecasting, CPFR, pricing, promotions, account-level reporting, contribution margin analysis, and process improvement. Partner with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, optimize performance, and support retail customers. The role requires advanced Excel skills, retail planning experience, familiarity with major retailer planning systems, and strong analytical and communication abilities.

Leads commercial sales operations, Salesforce administration, process automation, sales enablement, reporting, vendor and platform management, and cross-functional technology projects. Manages the sales operations team, improves workflows, maintains customer and prospect data, supports sales leadership, and coordinates with IT to deliver systems and process enhancements.

Leads commercial operations strategy, sales force effectiveness, forecasting, pipeline management, commercial analytics, sales compensation, territory planning, CRM optimization, and AI-enabled sales technology initiatives. Serves as a strategic advisor to senior Sales and Commercial Leadership, translating data and market intelligence into predictive insights and actions. Manages distributed teams, cross-functional transformation programs, and enterprise commercial processes to improve seller productivity, forecast accuracy, and sustainable growth.

Supports field Account Executives and clients by preparing quotes and proposals, processing orders, managing order status, coordinating with vendors and delivery teams, resolving client issues, and advising on internal and vendor processes. The role also prioritizes requests, supports sales growth, negotiates order discrepancies, and ensures service-level commitments are met.

Leads the global revenue operations function across forecasting, pipeline analytics, territory and quota planning, CRM management, reporting, and data governance. Manages analysts and CRM professionals, establishes sales operating cadences, oversees forecast accuracy and pipeline coverage, and partners with Finance, Deal Desk, and Salesforce engineering. Provides executive insights on performance, win/loss trends, retention, pricing, and revenue reconciliation while driving process improvements and systems development.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Supports sales leadership and teams by managing sales operations processes, systems, data, dashboards, performance metrics, planning, and process improvements. The role uses Salesforce, Oracle Cloud, and Excel to analyze data, track sales effectiveness, improve productivity, and align sales strategy with business goals. It also partners with stakeholders on technology enhancements, resource planning, and operational initiatives.

Manages sales operations for regional distributors, emerging channels, retail accounts, and inventory opportunities. Responsibilities include customer onboarding, item setup, distributor management, product launches, order and inventory execution, platform updates, process development, reporting, and resolving logistics or fulfillment issues. The role partners with Sales, Supply Chain, Finance, Marketing, and Customer Service to improve execution and reduce inventory risk.

Develops pricing and margin reports, performs ad hoc analysis, automates reporting, maintains pricing calculation tools, supports pricing approvals and system setup, and partners on cross-functional projects to improve pricing operations and alignment.

Manages wholesale sales operations for beauty retail partners, including account and SKU setup, retailer portals, product content, order and inventory management, EDI resolution, compliance programs, vendor reconciliation, and cross-functional projects. Oversees launches, product lifecycle changes, special orders, sampling, ratings and reviews, and operational issue resolution. Maintains SOPs, trackers, and knowledge-transfer materials while serving as the primary liaison among wholesale, fulfillment, finance, marketing, and retail partners.

Owns the global partner program strategy, tiering, benefits, incentives, enablement, portal experience, compliance, and operational processes. The role manages MDF, NFR, SPIFF, and rewards programs; partners cross-functionally with Sales, Marketing, Legal, Finance, and RevOps; maintains Salesforce and PRM data; develops financial models and performance reporting; and supports partner account managers across global markets.

Leads Americas sales operations across product availability, inventory, logistics, customer onboarding, CRM administration, revenue reporting, forecasting, and business cadence. Partners with Sales, Finance, Operations, Legal, Marketing, and global teams to improve order-to-cash processes, data quality, customer handoffs, and scalable sales systems. The role also manages logistics providers, customs coordination, international fulfillment, and customer delivery communication.

Coordinates sales operations for a high school study abroad team, managing applications, enrollment workflows, student systems, billing support, Canvas learning content, reporting, documentation, and stakeholder support. Troubleshoots platforms, audits data, develops SOPs, tests system enhancements, and identifies process improvements. Collaborates with Sales, IT, advisors, and international teams while providing operational support during peak periods, including occasional evenings, weekends, and travel.

Supports quoting and order management for assigned accounts, including quote responses, order processing, product information, tracking, technical configuration validation, promotions, partner registration, and reporting. Builds account and OEM product knowledge, identifies upsell opportunities, and maintains stakeholder relationships. The role also assists with onboarding sales operations employees and requires PST-hour availability and travel of less than 25%.

Supports channel and revenue operations through partner performance analytics, dashboards, KPI reporting, deal registration management, forecasting, and executive materials. Maintains data integrity across Salesforce, Anaplan, Tableau, PRM, and related systems while partnering with Channel, Sales, Finance, and Revenue Operations. Documents reporting definitions, analyzes pipeline and partner productivity, identifies gaps, and recommends process improvements.

Lead the design and continuous improvement of the company’s sales operating model. Oversee forecasting, pipeline governance, territory and quota planning, compensation, CRM governance, seller productivity, and operational cadence. Partner with GTM Engineering and business leaders on sales technology strategy, automation, and AI adoption. Build and lead Sales Operations and Strategy & Planning teams while aligning Sales, Finance, HR, Marketing, Systems, and post-sales functions.

Lead commercial trade and analytics for a growing CPG pet-brand portfolio: deploy Confido TPM, govern trade spend, optimize promotional ROI, integrate customer trade data into financial planning, analyze customer/SKU profitability, maintain pricing/master lists, and provide sales-facing analytics and standardized reporting using consumption and shipment data.