Top Sales Operations Jobs in Boston, MA

Uses analytics to identify process vulnerabilities, optimize sales operations, and turn large datasets into actionable recommendations. Builds and maintains datasets, models, dashboards, and reports in Hex, Salesforce, and Google Sheets; improves Salesforce processes and flows; establishes metric tracking; collaborates with engineers, product managers, and business partners; and presents insights to drive operational and customer outcomes.

Supports national QSR account operations through sales reporting, forecasting, analytics, customer initiative execution, demand planning, pricing administration, product commercialization, and customer portal management. Partners with Sales, Finance, Supply Chain, Manufacturing, Logistics, and Customer Service to improve service continuity, resolve issues, maintain accurate data, and support customer commitments. Provides National Account Manager coverage and develops dashboards and processes that improve commercial visibility and operational efficiency.

Leads sales operations strategy, analytics, technology management, lead-generation processes, pipeline reporting, and cross-functional sales and marketing initiatives. Builds dashboards, predictive models, and data solutions; evaluates AI and technology platforms; ensures lead handoff effectiveness; advises senior leadership; manages vendor technology delivery; and maintains sales, demand-generation, and experience databases.

Supports proposal and RFP development, sales operations, and client onboarding. Coordinates deadlines, cross-functional workflows, documentation, CRM records, implementation milestones, training, and communications from sales commitment through go-live. Maintains proposal content and operational materials in systems including Responsive, SharePoint, Microsoft Office, Adobe Acrobat, and CRM platforms. Identifies process gaps and supports workflow improvements in a fast-paced, deadline-driven environment.

Leads Sales and Revenue Operations across sales, customer success, partnerships, and channel teams. Develops GTM strategy, forecasting, pipeline management, sales compensation, process improvements, technology roadmaps, and commercial planning. Builds high-performing operations teams, drives cross-functional alignment, supports AI transformation, and improves revenue productivity through data, systems, and operational excellence.

Leads go-to-market strategy and operations across the commercial organization. Owns revenue-growth initiatives, sales process design, forecasting cadence, reporting requirements, product launches, onboarding, training, enablement, and sales playbooks. Partners across sales, delivery, finance, marketing, and product to improve productivity, adoption, and execution. Manages a growing team and drives ambiguous strategic recommendations through implementation.

Directs presale operations, overseeing intake, quoting, RFPs, proposals, testing, peer reviews, process improvement, and technology adoption. Leads managers and staff, resolves cross-functional conflicts, develops talent, manages budgets and performance, and analyzes capacity, output, and customer trends. Partners with Underwriting, Actuarial, Sales, and product stakeholders to deliver accurate, competitive, timely responses for Life and Supplemental Health products.

Supports quoting, order management, account servicing, product configuration, partner processes, and sales reporting for assigned accounts. The role responds to customer requests, tracks orders, identifies upsell opportunities, manages product and supplier information, and uses internal and partner-facing systems. It also assists with onboarding and mentoring sales operations employees while maintaining strong relationships with customers, partners, and internal stakeholders.

Supports quoting, order management, customer requests, product and service configurations, account knowledge, partner applications, promotions, rebates, and order reporting. The role also identifies upsell opportunities, maintains stakeholder relationships, and mentors new sales operations employees while supporting IT industry accounts, including Air Force-related business.

Leads the Sales Operations Assistant team, manages workloads and performance, improves processes and systems, supports Salesforce and SAP, analyzes sales and operational data, produces recurring reports, and oversees cross-functional projects that improve efficiency, accuracy, and sales effectiveness.

Support partner sales by implementing and managing scalable partner processes, driving program design, owning projects end-to-end, improving systems (including Salesforce), performing quantitative analysis to track KPIs, and coordinating cross-functional stakeholders to enable partner-facing sales teams.

Leads AMER Sales Operations with a focus on Customer Success systems and processes. Owns Pylon and Salesforce workflows, reporting, dashboards, data quality, customer health metrics, renewal forecasting, and lifecycle playbooks. Partners with Customer Success, Sales, Sales Engineering, and leadership to improve handoffs, onboarding, renewals, expansion, and operational efficiency. Troubleshoots systems, develops documentation, and turns operational analysis into scalable recommendations.

Directs sales operations and revenue operations activities, including sales reporting, dashboard development, CRM governance, forecasting, compensation administration, and performance analysis. Manages and develops BDRs, creates outreach and handoff processes, partners with Marketing and Finance, supports quota and territory planning, and provides leadership with actionable insights on pipeline health, forecasting, and sales performance.

Manages sales-order exceptions, including backorders, reroutes, substitutions, allocations, pricing analysis, and Savings Analysis Quotes. Maintains CRM records, coordinates Sales and Operations, prepares reporting, documents workflows, and communicates order status. Uses AI tools and lightweight automation to streamline recurring administrative tasks, validate product and pricing information, and improve resolution speed and data accuracy in a regulated medical distribution environment.

Coordinates the sales quotation process from customer inquiry through order entry in Epicor. Collaborates with sales, engineering, production control, and customer service teams to prepare accurate quotes, presents quotations to customers, tracks quote status, follows up on opportunities, and maintains organized quotation and order records. Provides administrative support for internal sales inquiries and performs related projects as needed.

Develops and improves sales operations processes, tools, forecasting, analytics, order management, and reporting for US channel partners. Analyzes pipeline, bookings, revenue, productivity, margins, and goal attainment while supporting sales automation and planning systems. Partners with senior leaders, customers, supply chain, and demand planning teams; leads cross-functional initiatives, quality improvement, technology adoption, and process design. Provides subject-matter expertise, independent judgment, mentoring, and operational guidance.

Own the Sales analytics function by building dashboards, reporting infrastructure, quota and forecasting models, and data governance standards. Partner with senior leadership on revenue, territory, pipeline, and headcount decisions; translate ambiguous questions into actionable insights; improve data quality; and coordinate with Product, Marketing, Data Engineering, and Finance. The role also includes mentoring analysts, influencing executives, and contributing to planning and compensation cycles.

Own and improve revenue and sales operations workflows, including Salesforce administration, CRM data governance, reporting, dashboards, KPI analysis, and process execution. Analyze operational data to support decisions, prepare executive presentations, and identify scalable process improvements. Partner cross-functionally with Sales, Marketing, Strategy, Data, Pricing, Finance, and BizTech to maintain effective go-to-market operations.

Build automation, workflows, and autonomous agents for ISV partnership operations. Develop Salesforce reports and dashboards, analyze data, identify process improvements, and scale partner onboarding and account-management activities. Collaborate with business development, technical, legal, support, and operations teams while documenting processes and supporting partner-facing communications. The role requires operating effectively amid ambiguity and helping establish a new team function.

Own sales and revenue operations workflows, including territory design, Salesforce pipeline hygiene, forecasting, quota setting, compensation tracking, reporting infrastructure, and process documentation. Partner with Sales, Finance, Marketing, Sales Enablement, and Deal Desk to improve forecast accuracy, operational consistency, and scalable revenue processes. Apply AI tools to automate workflows and support reporting and territory analysis.

Own Fello’s sales operating system, including forecasting, pipeline hygiene, territory and capacity planning, quota inputs, compensation mechanics, seller performance analytics, and KPI definitions. Manage the roadmap for the RevenueOS application, write requirements for GTM Systems and AI Engineering teams, and deploy AI-enabled sales operations capabilities. Partner closely with Sales and Revenue leadership to improve forecast accuracy, seller accountability, and scalable revenue execution.

Lead the sales operations function and team, driving forecasting, pipeline management, KPI reporting, territory design, quota setting, and revenue planning. Partner with sales leadership and cross-functional teams to improve sales performance, process efficiency, data quality, and GTM alignment. Own operating rhythms, Salesforce workflows, sales technology adoption, automation, and the annual sales operations roadmap while delivering actionable insights and scalable operational improvements.

Leads regional sales operations, including quote generation, opportunity tracking, purchase order processing, deal registration, vendor relationship coordination, and special projects. Supervises and develops Regional Sales Coordinators, conducts performance reviews, provides mentorship, and serves as backup for the Sales Operations Manager. The role emphasizes customer service, process improvement, communication, prioritization, attention to detail, and flexible scheduling.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts, preparing pricing and proposals, coordinating orders and internal resources, resolving client issues, managing vendor relationships, and reviewing invoices. The role focuses on customer satisfaction, account support, margin management, accurate documentation, and building productive long-term client relationships in a high-volume technology sales environment.

Supports regional sales operations by generating customer and vendor quotes, managing Salesforce opportunities, processing orders, maintaining accurate forecasts, analyzing pipelines, and coordinating with customers, vendors, accounting, contracts, marketing, and account executives. The role supports new and renewal business in a quota-bearing environment, assists with regional marketing events, and manages multiple priorities while providing responsive customer service.