Owns the global operational backbone of the InsightXplorer medical insights platform, including access provisioning, licensing, user administration, request intake and triage, hosting coordination, governance, reporting, metrics, workload visibility, and resource oversight. The role manages competing priorities across regions, coordinates recurring team cadences, supports leadership-ready reporting, and oversees contracted resources while collaborating with technical partners and cross-functional stakeholders.

Leads product strategy, roadmap, lifecycle ownership, adoption, and measurable outcomes for a greenfield enterprise AI platform. Defines platform boundaries, governance controls, evaluation, registration, and cost-tracking capabilities while translating evolving risk, privacy, security, and GxP requirements into usable product features. Partners with engineering, design, legal, compliance, risk, security, and global agent-building teams to prioritize investments, guide delivery, communicate direction, and drive platform adoption.