Top Operations & Support Jobs in Boston, MA

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

The Mortgage Loan Processor will prepare mortgage applications for underwriting, process loans, deliver documents, and ensure accurate loan documentation and communications with borrowers.

The Manager of Training & Development is responsible for designing and delivering training programs in Retail Banking, enhancing service quality and client experience, while ensuring compliance with regulations and monitoring performance metrics.

Manage final stages of residential mortgage closings: prepare and review Closing Disclosures, coordinate with settlement agents and attorneys, finalize funding and wiring, update LOS, ensure regulatory compliance (TRID/RESPA), and support post-closing and audit requests.

Provide onsite desktop and endpoint support across bank branches and headquarters, triaging and resolving user issues, deploying and imaging workstations, maintaining asset inventory and SOPs, and escalating tickets with full context. Requires frequent travel (2-4 days/week), occasional off-hour or weekend work, and adherence to IT/security procedures in a regulated environment.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.