Top Operations & Support Jobs in Boston, MA

Manage routine to moderately complex PIP and Med-Pay no-fault claims from investigation through resolution. Responsibilities include confirming coverage and eligibility, evaluating damages, medically managing claims, setting reserves, paying medical bills, referring claims when appropriate, negotiating settlements, and communicating with claimants, policyholders, providers, attorneys, and other parties.

Manages Personal Injury Protection and Medical Payment claims from investigation through resolution. Evaluates coverage, eligibility, damages, reserves, and medical bills; medically manages claims; negotiates settlements; communicates with claimants, policyholders, providers, attorneys, and other parties; and refers appropriate cases to subrogation or special investigations.

Investigate and evaluate residential property claims, assess damage onsite, prepare repair estimates, explain coverage, negotiate resolutions, and guide policyholders through repairs and additional living arrangements. Manage claims independently from initial notice through closure, coordinate vendors, maintain workload organization, and occasionally support catastrophe assignments. The role involves daily local field travel, property inspections, customer interaction, and completion of a five-month training program.

Manages complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserves, litigation, settlements, and denials. Coordinates defense counsel, legal, underwriting, reinsurance, and technical experts; oversees high-exposure catastrophic and multi-party claims. Advises leadership on coverage and legal trends, mentors claims examiners, manages confidential claim information, and contributes to process-improvement initiatives.

Participate in an insurance claims internship supporting investigations, loss evaluation, settlement negotiations, and interactions with claimants, policyholders, appraisers, attorneys, and other third parties. Work with mentors while developing claims-management skills in a fast-paced property and casualty insurance environment. The internship requires full-time availability for 11 weeks and may lead to future career opportunities.

Claims intern supporting insurance claim management for complex property and casualty risks. Responsibilities include investigating claims, evaluating losses, negotiating settlements, and communicating with claimants, policyholders, appraisers, attorneys, and other parties. The role includes mentorship, analytical work, and exposure to a potential future claims career.