Top Operations & Support Jobs in Boston, MA

Provide high-level administrative support to executives: manage calendars, triage communications, prepare materials and presentations, coordinate complex travel and expenses, organize meetings and events, maintain records on collaboration platforms, and improve executive productivity through proactive problem-solving and process support.

Lead operational excellence for Risk Financing reinsurance processes: own and improve SOPs, reduce waste, drive automation and data-driven KPIs, partner with Technology/Data and cross-functional teams, support governance, audits, and continuous improvement across the treaty lifecycle.

Lead and coach a Miscellaneous Medical Facilities claims team, oversee claim strategies, reserves, litigation/settlement activities, quality assurance, cross-functional collaboration, and short-to-medium term product line initiatives to meet operational and strategic goals.

Manage full lifecycle, high-exposure commercial Energy claims including coverage analysis, litigation management, reserve setting, investigation, and settlement. Lead cross-functional teams, oversee outside counsel and experts, mentor junior examiners, and advise on energy-specific coverage, litigation strategy, and claims process improvements.

Manage a caseload of routine to moderately complex rideshare commercial auto bodily injury claims: investigate coverage and liability, assess damages, set and adjust reserves, negotiate settlements within authority, coordinate with claimants, policyholders, attorneys and third parties, and refer cases to subrogation or SIU as appropriate.

Manage a caseload of routine to moderately complex rideshare commercial auto bodily injury claims from investigation through resolution. Determine liability/compensability, assess coverage and damages, set and adjust reserves, negotiate settlements within authority, and coordinate with claimants, policyholders, attorneys, and third parties. Refer cases to subrogation or Special Investigations Unit as appropriate.