Top Operations & Support Jobs in Boston, MA

Investigate and process commercial auto physical damage claims within authority limits. Communicate with insureds, claimants, agents and internal teams; determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, document files, and refer for subrogation or fraud as appropriate.

Manage a caseload of routine to moderately complex rideshare commercial auto bodily injury claims: investigate coverage and liability, assess damages, set reserves, negotiate settlements, and coordinate with claimants, insureds, attorneys, and third parties.

Lead and coach a Miscellaneous Medical Facilities claims team, oversee claim strategy, reserves, settlements, quality assurance, cross-functional collaboration, and stakeholder engagement to achieve product-line objectives.

Investigate and process commercial auto physical damage claims: determine coverage, set reserves, write or review damage estimates, negotiate settlements within authority, document files, and coordinate with appraisers, SIU, subrogation, agents, and claimants.

Investigate and process commercial auto physical damage claims within authority limits: assess damage, determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, communicate with insureds/agents/claimants, and refer for appraisal, subrogation, or SIU as needed while maintaining accurate claim documentation.

Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, set and adjust reserves, negotiate settlements within authority, refer to subrogation or SIU as needed, and collaborate with claimants, policyholders, attorneys, and partners. Training (including one week travel to Plano, TX) and reliable attendance are required.

Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, set reserves, negotiate settlements within authority, and refer cases as needed. Collaborate with claimants, policyholders, attorneys, and partners. Complete required training (including one week travel) and maintain reliable attendance and engagement.

Investigate and process commercial auto physical damage claims for rideshare accounts within authority limits. Assess coverage, establish reserves, prepare or review damage estimates, negotiate settlements, document files, and coordinate with appraisers, SIU, subrogation, and agents. Provide timely customer interaction and flag potential fraud or subrogation.

Lead operational integrity and vendor relationships for LMI's loan book of record. Oversee daily loan administration, reconciliations, vendor and agent bank coordination, KPI governance, risk controls, and process automation. Partner with Technology, Data, Finance, and stakeholders to scale operations and drive continuous improvement across multi-system loan platforms.

Manage a caseload of routine to moderately complex rideshare commercial auto claims from investigation through resolution. Determine liability/coverage, assess damages, set and adjust reserves, negotiate settlements within authority, refer to subrogation or SIU as needed, and interact with claimants, policyholders, attorneys, and third parties.