Own global Quote-to-Cash operations across bookings, billing, customer onboarding and offboarding, licensing, renewals, channel orders, and partner fulfillment. Manage KPIs, SLAs, escalations, audit controls, data integrity, and cross-functional process automation across Sales, Finance, Legal, Customer Success, IT, and RevOps. Lead and develop a two-person operations team while improving revenue accuracy, cash collection, and operational efficiency.

Leads marketing and revenue operations by owning performance metrics, dashboards, data governance, CRM updates, funnel accuracy, and business insights. Partners with Marketing, Sales, Finance, Systems, and leadership to evaluate campaigns, pipeline, and GTM performance. Builds analyses and recommendations, standardizes processes, validates data, and drives operational improvements supporting pipeline and ARR growth.