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Top Operations & Support Jobs in Boston, MA
eCommerce • Information Technology • Retail • Software
Provide advanced technical support for Mirakl’s SaaS marketplace platform and global clients. Diagnose complex issues using logs, APIs, SQL, and monitoring dashboards; manage client relationships; improve support processes and AI tools; monitor systems; and collaborate with developers, product managers, SRE, and customer success teams to resolve cases efficiently.
Top Skills:
APIsCloudflareDatadogGitJIRAMailgunPostgresPostmanSaaSSendgridSmtpSQLWebhooksZendesk
eCommerce • Information Technology • Retail • Software
Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.
Top Skills:
Ai ModelsAutomation ToolsExcelGoogle SuiteSalesforce
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