Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations and Games Operations & Studio. Drive cross-functional execution, measurable commercial outcomes, compliance in regulated markets, and build a high-performing leadership team to deliver exceptional player experiences and sustainable revenue growth.