Deliver in-person and virtual technical training on InterSystems software, database, and interoperability products to customers, partners, and employees. Develop and improve courses, support online learning content, explain complex technical concepts to varied audiences, and collaborate with support, account management, and marketing teams. The role requires strong presentation, communication, technical learning, and customer-facing skills, with travel to customer sites.

Leads administration, compliance, analysis, benchmarking, and continuous improvement for company-wide compensation, benefits, leave, and accommodation programs. Partners with employees, managers, executives, brokers, advisors, and global HR teams to maintain competitive and legally compliant programs. Coaches the team, oversees performance, develops compensation leveling recommendations, supports audits, and uses data and emerging technologies to improve operational efficiency and insights.