Lead customer trust and security governance: oversee contract reviews, security questionnaires, and escalations; partner with Legal, Sales, Product, and Procurement; develop templates, policies, playbooks, metrics, and awareness programs; and apply automation and AI to scale workflows and reporting.

Design, maintain, and extend abuse detection and prevention systems for GitLab's SaaS platform. Serve as a core maintainer of a Ruby on Rails monolith, build anomaly detection and agentic AI mitigations, automate abuse response, collaborate with peer engineering and security teams, and produce runbooks and operational documentation.