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Top Customer Success & Experience Jobs in Boston, MA
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Manages a portfolio of B2B technology partners after contract execution, serving as the primary relationship owner. Responsibilities include partner engagement, business reviews, post-launch coordination, issue escalation, royalty reporting, forecasting, account performance management, and cross-functional collaboration. The role also develops scalable client success processes, dashboards, and operating mechanisms while identifying growth opportunities and communicating partner insights to internal teams.
Top Skills:
Billing PlatformsBusiness Intelligence PlatformsCRMRoyalty Reporting Platforms
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