Top Customer Success & Experience Jobs in Boston, MA

The Statement of Health Reviewer is responsible for data-entry of applications, responding to inquiries, and evaluating SOH forms. Requires good communication skills and the ability to adapt and learn.

This role manages the client experience for Jumbo-sized PEO relationships, ensuring exceptional customer service and project management while collaborating with internal teams and clients.

The recruiter will be responsible for acquiring out-of-network dentists for MetLife's Preferred Provider Network, requiring negotiation skills and recruitment strategy development.

The role involves conducting quality reviews of disability claims, identifying trends, mentoring associates, and ensuring performance standards are met.