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Top Customer Success & Experience Jobs in Boston, MA
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills:
Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Edtech • Information Technology • Software
As a Customer Success Specialist, you will manage customer contracts, support renewals, identify upselling opportunities, and collaborate with teams to achieve goals.
Top Skills:
B2BData AnalysisSaaS
Edtech • Information Technology • Software
The Senior Strategic Customer Success Manager oversees strategic accounts, ensuring customer success through onboarding, relationship building, and collaboration with sales teams. Responsibilities include monitoring customer health and executing success plans.
Top Skills:
GainsightSalesforce
Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills:
GainsightSalesforce
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Top Companies in Boston, MA Hiring Customer Success + Experience Roles
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