Top Customer Success & Experience Jobs in Boston, MA

Assist customers with inquiries on accounting software via phone, chat, and email, providing effective troubleshooting and service.

The Associate Customer Support Technician will assist customers with software and hardware inquiries via phone, email, and chat, focusing on resolution and effective service.

The Learning & Development Specialist designs and develops training materials, facilitates training programs, applies instructional design principles, and supports learning initiatives within the Customer Support team.

As Senior VP of Customer Support, you will lead a global team, define support strategies, enhance service quality, and drive operational excellence across a high-growth SaaS customer support organization.

The role involves assisting customers with software and hardware inquiries via phone, email, and chat, focusing on problem resolution and efficient service.

As a Business Development Associate, you'll manage inbound leads, connect clients with solutions, and develop relationships while advancing in your career.

Manage complex solution implementation projects, build client relationships, troubleshoot technical issues, support data migrations, and collaborate with internal teams.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.