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Top Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead onboarding and adoption for enterprise customers, build executive-level trusted advisor relationships, drive product value and growth, translate customer needs into product solutions, iterate onboarding strategy, quantify customer outcomes, and act as the voice of the customer to inform the roadmap.
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LlmsMoveworksServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead a portfolio of 8–10 strategic enterprise customers to drive adoption, renewals, and expansion. Act as trusted advisor to CIO/CISO-level stakeholders, build multi-year success plans, surface and mitigate long-term risk, coordinate cross-functional teams, and deliver measurable business outcomes through executive engagement, governance, and disciplined account health management.
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Top Companies in Boston, MA Hiring Customer Success & Experience Roles
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