Top Customer Success & Experience Jobs in Boston, MA

Manage renewal contracts, develop negotiation strategies, identify customer needs, monitor health metrics, and engage in renewal discussions to enhance customer relationships and value realization.

The ITAM Solution Consultant develops and delivers product-specific solutions during sales cycles, supports sales teams, trains others, and manages IT asset management programs.

This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.

Negotiate renewal contracts, maintain customer relationships, manage account metrics, and work with various teams to ensure customer value realization and contract compliance.

The Senior Solution Consultant engages in presales activities, drives innovative data integration solutions, and supports clients in understanding and implementing ServiceNow's Workflow Data Fabric and related technologies.