Top Customer Success & Experience Jobs in Boston, MA

The Senior Billing Representative handles patient billing issues, trains staff, monitors operations, and communicates to resolve problems in the billing process.

As a Senior Medical Collection Representative, you will help resolve outstanding medical bills through contact with patients and assist them during financial crises.

The Specialty Navigator II coordinates medical referrals by reviewing requests, verifying insurance, scheduling appointments, and assisting patients in navigating healthcare services efficiently.

The role involves reviewing and coordinating complex referral requests, communicating with patients about services, benefits, and scheduling appointments while ensuring smooth clinical handoffs and compliance with health policies.

As a Specialty Navigator I, you will manage referrals and authorizations for patients, handle inquiries, and provide customer service in a healthcare setting.

The role involves managing high-volume calls, resolving billing issues, negotiating payments, processing patient payments, and handling refunds in a healthcare setting.

The role involves managing scheduling tasks, ensuring data accuracy, delivering customer service, and assisting with administrative duties in a Physical Therapy setting.