Top Customer Success & Experience Jobs in Boston, MA

As a Support Engineering Manager, you'll lead a team to deliver technical customer support, develop team skills, foster a self-sufficient culture, and improve processes for efficiency across departments.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Strategic Account Executive will drive the full sales cycle for large enterprises, promote GitLab's AI-powered solutions, and ensure customer success and adoption of DevSecOps practices through account management, collaboration, and strategic planning.

The Strategic Account Executive will lead sales efforts for GitLab's DevSecOps platform, manage large accounts, and ensure customer satisfaction while also conducting sales activities and contributing to product feedback.

Lead a team focused on customer retention and revenue growth by coaching, implementing renewal processes, and collaborating with cross-functional teams to ensure successful renewals.

As a Strategic Account Executive, you'll modernize software building for public sector agencies by aligning with their CI/CD automation and secure development needs.