Top Customer Success & Experience Jobs in Boston, MA

The Field Trainer will lead in-person training for dental practices, coaching staff on digital workflows and intraoral scanning while providing clinical insights and monitoring outcomes.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

As a Customer Experience Lab Technician, you will provide real-time support to clinicians, assist in treatment planning, and facilitate communication between doctors and lab teams, leveraging your expertise in dental design workflows.

The Multi Location Group Trainer will deliver in-person training for dental practices, focusing on digital dentistry solutions and operational support during adoption.

The Sales Enablement Manager will partner with SMB AE sales leaders to diagnose challenges, create solutions for revenue growth, and operationalize sales strategies. Responsibilities include building enablement programs and collaborating with cross-functional teams to support complex sales processes.

As Team Lead, you will oversee account management operations, coach AMs, and engage with customers to drive retention and satisfaction while improving processes.

The Account Manager will support SMB dental practices by managing a portfolio, driving retention, customer satisfaction, and expanding product adoption through proactive outreach and data insights.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

As a Field Trainer, you will provide in-person training to dental practices, helping them adopt digital dentistry solutions. This role involves clinical coaching, operational alignment, and post-training analysis, with a focus on enhancing practice performance and achieving early success with technology implementation.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.