Top Customer Success & Experience Jobs in Boston, MA

The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.

The Manager of Technical Escalations Engineering leads a team to manage client technical requests, ensuring effective resolution and team productivity through coaching, training, and performance management.

The Customer Success Associate will enhance customer relationships, drive product adoption, manage accounts, and facilitate positive client experiences while identifying growth opportunities.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

As an Enterprise Sales Engineer, provide technical expertise in sales, conduct product demonstrations, close opportunities, and engage with customers to assess and resolve technical issues during the evaluation phase.

The role involves onboarding and supporting partner technical resources, advocating for their concerns, and collaborating on technical initiatives to enhance value through Datadog solutions.

The Technical Account Manager provides technical training to clients, collaborates with sales teams, mentors users, and helps integrate Datadog into IT Operations.

The Manager, Customer Success will lead teams, enhance customer relationships, drive growth, and ensure a high-performance culture in a hybrid work environment.