Top Customer Success & Experience Jobs in Boston, MA

Manage strategic enterprise customers, guiding adoption of Snyk’s application security platform and leading DevSecOps transformations. Build executive and technical relationships, design onboarding strategies, facilitate QBRs, demonstrate ROI, identify expansion opportunities, advocate for customer needs, and coordinate internal resources to resolve complex technical challenges.

Own strategic technical success for Fortune 100 enterprise customers, driving adoption, retention, onboarding, and expansion of Snyk’s application security platform. Build trusted relationships with engineering and security leaders, lead business reviews, demonstrate ROI through data-driven storytelling, advocate for customer needs, and coordinate resources to resolve technical challenges and support DevSecOps transformations.

Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.

Serve as a trusted technical partner for enterprise customers to drive adoption of Snyk's Application Security platform. Deliver onboarding, remove adoption barriers, coordinate resources, run QBRs using data to show ROI, advocate customer needs internally, and identify expansion opportunities while guiding engineering and security teams through DevSecOps transformations.