Top Customer Success & Experience Jobs in Boston, MA

Drive customer success by managing a portfolio, leading technical workshops, analyzing data trends, and advocating for customers in product decisions.

As a Senior Solutions Engineer, you'll lead technical sales cycles, conduct demos, collaborate with clients, and shape product strategy while navigating early-stage AI security challenges.

The role involves leading the global social media strategy, managing day-to-day operations, optimizing content across platforms, and driving engagement within the AI sector, while collaborating with various teams to enhance brand visibility and customer acquisition.

Responsible for the success of Snyk's global partner network, creating enablement strategies and programs to drive revenue growth and improve partner performance.

As a Senior Technical Sales Enablement Partner at Snyk, you'll design scalable training programs for sales teams, enhance onboarding for new hires, and collaborate with Product, Marketing, and Engineering. You'll leverage data to improve training and create content that differentiates the Snyk platform, ensuring technical teams are well-equipped to support customer success.

As a Solutions Engineer, you will support the sales team by conducting technical discovery, demos, and POCs, while collaborating with various internal teams to tackle customer issues and gain hands-on engineering experience.

As a Senior Manager, Technical Support, you will drive technical leadership initiatives, manage production systems, improve product quality, and mentor team members in a collaborative environment.