Top Customer Success & Experience Jobs in Boston, MA

The role involves developing revenue enablement strategies, supporting sales teams through training and content curation, and overseeing performance metrics to enhance efficiency and increase revenue.

Lead and coach a team of Customer Success Managers to drive customer retention and long-term value, translating strategy into scalable execution while collaborating with cross-functional teams.

The Customer Success Manager engages enterprise customers, driving adoption of SmartBear solutions and ensuring value realization through relationship management and stakeholder collaboration.

As a Renewals Specialist, you will engage with customers to enhance account retention and drive growth through effective software adoption and upselling.