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Top Customer Success & Experience Jobs in Boston, MA
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Support Engineer diagnoses complex software issues for customers, leading technical resolutions while maintaining strong relationships and mentoring peers.
Top Skills:
AWSCiscoCitrixComptiaItilMicrosoftSalesforceVMware
Healthtech • Information Technology • Security • Software • Cybersecurity
The Clinical Intern assists in workflow, communications, and data tracking within the clinical team, supporting customer relations and CEO office tasks.
Top Skills:
ExcelMicrosoft OnenoteMicrosoft PowerpointMicrosoft WordSalesforce
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills:
Gainsight
Healthtech • Information Technology • Security • Software • Cybersecurity
Serve as the clinical-IT liaison to optimize clinical workflows across customer accounts. Provide consultative advice on healthcare regulations, support product implementation and deployment, conduct on-site assessments, train staff, and collaborate with sales, product, and engineering teams to improve customer satisfaction and engagement.
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