Top Customer Success & Experience Jobs in Boston, MA

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Senior Business Systems Analyst will lead innovation within business systems, primarily managing Salesforce Cloud, gathering requirements, and driving impactful solutions.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

Provide advanced technical support for end users, escalate complex issues, assist in IT service improvements, and maintain IT documentation.

The Associate Renewals Manager handles subscription renewals by managing contracts, forecasting risks, and collaborating with Sales and Customer Success teams to drive revenue retention and reduce churn.

The Business Systems Analyst will optimize internal business systems by gathering requirements, designing solutions, and aligning business needs with technology. Responsibilities include documentation, user acceptance testing, and monitoring system enhancements.

The Clinical Workflow Specialist bridges the gap between clinical and IT personnel in healthcare, advising on workflows and regulations to optimize operations and support various Imprivata departments.

The Senior Privacy & Compliance Manager manages enterprise-wide privacy and compliance programs, ensuring alignment with regulations and driving compliance excellence.