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Top Customer Success & Experience Jobs in Boston, MA
Healthtech • Information Technology • Security • Software • Cybersecurity
Lead strategy and growth of Imprivata's customer community via Salesforce Experience Cloud. Design engagement, onboarding, advocacy, and event programs; track KPIs and analytics; manage content, forums, and user groups; partner cross-functionally to align community initiatives with product and business goals; gather customer feedback to influence product and voice-of-customer programs; and apply automation and digital tools to scale community experiences.
Top Skills:
AIAutomationSalesforce Experience Cloud
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